Willowood Of North Adams Inc.

Willowood Of North Adams Inc., a non-profit tax-exempt organization headquartered in North Adams, Massachusetts, provides community nursing home services and associated data analytics (EXPRESS REPORT) to the Department of Veterans Affairs as a sole-source prime contractor, competing exclusively on open, non-set-aside delivery orders and basic ordering agreements. The vendor operates under a single-award indefinite delivery contract with VA Veterans Integrated Service Network 1 (VISN 1) valued at $1.79 million through October 31, 2028, and generates all federal revenue from that relationship.

Willowood's capability portfolio centers on community nursing home (CNH) care delivery and veterans' healthcare reporting in the northeastern region, specifically data cube generation and performance analytics supporting VA's community care programs. Representative work includes a $136.9 thousand delivery order issued October 1, 2024, for EXPRESS REPORT: CNH services (ultimate completion September 30, 2025); a $69.8 thousand delivery order awarded October 1, 2025, for the same EXPRESS REPORT: CNH services (completion September 30, 2026); and a $110.6 thousand delivery order from November 1, 2023, also covering EXPRESS REPORT: CNH data analytics and direct nursing home care (completion September 30, 2024). Performance locations span North Adams, Holyoke, Leeds, Northampton, and White River Junction, Vermont, all within VISN 1's northeastern service footprint.

Customer concentration is acute and single-source: 44 of 60 prime awards (87% by count, 91% by potential value) flow from VA VISN 1, with eight additional awards from the Department of Veterans Affairs broadly. This concentration reflects Willowood's exclusive role as the designated community nursing home provider for the network. The vendor places task orders under five basic ordering agreements (BOA VA24116G0019 anchors 23 task orders carrying $1.7 million combined potential value) and one indefinite delivery contract.

Activity has contracted significantly in recent years—nine awards in 2021, two in 2022, five in 2023, one in 2024, and one in 2025—tracking the maturation of the underlying IDC into a stable, low-velocity order flow. Only one award (carrying $70 thousand in potential value) faces ultimate completion within the next twenty-four months, indicating minimal recompete exposure. The vendor holds 100% of its footprint as prime awards with no subcontractor relationships. Willowood has operated in this role since at least 2004 and maintains continuous SAM registration through March 2026, establishing itself as the entrenched sole provider for CNH services within VISN 1's region.