Goodwill Industries Of Hawaii, Inc.

Goodwill Industries Of Hawaii, Inc., doing business as Goodwill Hawaii, is a Hawaii-based non-profit organization that acts as a prime recipient of federal grants and a prime contractor delivering janitorial, facilities support, and custodial services to civilian and defense agencies. The vendor operates primarily as a federal grant recipient (75% of 152 recent awards are prime) rather than as a federal contractor, with a subsidiary, Goodwill Contract Services Hawaii Inc., structured as an AbilityOne non-profit agency.

Goodwill Hawaii's federal footprint is concentrated in two distinct capability areas. First, the vendor is a recurring recipient of Volunteer Income Tax Assistance (VITA) grants from the Internal Revenue Service, holding awards in fiscal years 2022 through 2026 to operate VITA sites serving low- to moderate-income taxpayers, persons with disabilities, non-English speakers, and other underserved populations across Hawaii. Second, Goodwill Hawaii acts as a sub-recipient under the Department of Health and Human Services Administration for Children and Families (ACF) TANF program, receiving sub-awards from the Hawaii Department of Human Services to deliver case management, employment, and support services through the First-To-Work (FTW) welfare-to-work program across multiple Hawaiian islands — East Hawaii, West Hawaii, East Oahu, West Oahu, Maui County, and Kauai — as well as to engage private-sector employers in subsidized employment placement. The vendor also received a community project funding grant from HUD's Assistant Secretary for Community Planning and Development in August 2024 with an ultimate completion date of August 2032.

Customer concentration is heavily skewed toward HHS ACF and the Department of the Navy. HHS ACF accounts for 38 awards out of the top-five agencies, while the Navy holds 35 awards; together they represent 68% of the recent award count. However, the potential-value ranking surfaces a critical distinction: while dollar magnitudes are sparse in the source data, the Navy's single highest-value award carries only $16 thousand in potential value, indicating that Goodwill Hawaii's Navy work is composed of numerous small orders rather than anchoring the portfolio. The General Services Administration Public Buildings Service, the Internal Revenue Service, and the Defense Commissary Agency round out the top five by award count.

Goodwill Hawaii operates under several parent vehicles on the Navy side, including Indefinite Delivery Contract N6275596D2862 (10 task orders), Basic Ordering Agreement 00000 (3 task orders), and IDC N0031184FA005 (1 task order). GSA work flows through IDC GS09P01KSC0017. The top NAICS categories are Janitorial Services (9 awards), Facilities Support Services (2 awards), and Computer Facilities Management Services (1 award); top PSC codes are Safety And Rescue Equipment (51 awards) and Housekeeping-Custodial Janitorial (33 awards), reflecting the vendor's core capability in custodial and facilities operations. Activity has accelerated recently — one award in 2021, one in 2022, eight in 2023, twenty in 2024, and fourteen through mid-2025. Only one award faces ultimate completion within the next twenty-four months, indicating minimal recompete pressure in the near term. Combined potential value across all 152 awards is $16.6 million against $48.2 million in combined dollars obligated, reflecting multi-year award structures and modifications over the vendor's long federal footprint dating to 1981.