Everbridge, Inc.

Everbridge, Inc., a for-profit software company headquartered in Burlington, Massachusetts (with a federal office in Vienna, Virginia), delivers critical event management and emergency mass notification systems to federal civilian and defense agencies as a prime contractor on a dominant GSA Multiple Award Schedule vehicle, competing exclusively in full-and-open (non-set-aside) procurements. The company operates through three named subsidiaries: Red Sky Technologies Inc., NC4 Public Sector LLC, and CNL Software, Inc., which together extend Everbridge's capability portfolio into physical security information management and risk intelligence products.

Everbridge's federal footprint centers on mass notification, incident management, and critical event management software delivered through delivery orders and purchase orders. Representative prime awards include a $918.5 million delivery order from the Social Security Administration (September 2025) for Mass Emergency Notification System software maintenance under the GSA MAS, a $437.5 thousand order from the Department of the Interior (June 2025) for emergency notification system services, an $8.7 million delivery order from the Office of the Chief of Staff (March 2025) for JARVISS support services, a $419.2 thousand order from the Defense Health Agency (September 2025) for a mass notification system at Fort Belvoir, Virginia, and a $363.9 thousand order from the Department of Transportation (June 2025) for Emergency Notification System services. The company's software supports multi-channel alerting via text, email, phone, social media, and mobile applications.

Customer concentration clusters heavily in defense health and Navy operations despite geographic breadth across 109 agencies. The top five customers by award count account for 25 percent of awards: the Department of the Navy Bureau of Medicine and Surgery (36 awards, $1.6 million combined potential value), the Department of the Army Medical Command (17 awards, $1.2 million), the Defense Health Agency (16 awards, $2.1 million), the United States Marine Corps (14 awards, $643 thousand), and the Naval Sea Systems Command (10 awards, $307 thousand). By combined potential value, the concentration differs markedly: the Department of Commerce US Census Bureau anchors the top slot ($3.7 million across five awards), followed by the Social Security Administration ($2.5 million across seven awards), reflecting a broader civilian footprint than the award-count ranking suggests.

Everbridge's vehicle position rests on the GSA Multiple Award Schedule contract awarded April 19, 2024, with a ceiling of $543.6 million through April 18, 2029. The MAS carries 258 task orders totaling $70.3 million in combined potential value and serves as the overwhelming primary vehicle for federal task orders. The company also maintains minor positions on Information Technology Schedule 70 (4 task orders, $167 thousand), Blanket Purchase Agreement FA238124AB001 (6 task orders), Alliant II (1 task order), and Indefinite Delivery Contract HQ003422D0002 (1 task order).

Activity has grown modestly over five years — from 12 awards in 2022 to 21 in 2025 — though the 2026 count of five awards reflects only partial-year capture in the source data (through July 15, 2026). The recompete cliff is minimal: only fifteen awards (combined potential value $2.2 million) complete within the next twenty-four months, indicating stable revenue through 2027–2028 for most existing positions.

Everbridge subcontracts to other prime contractors on defense and civilian accounts. Named primes include M.c. Cleansvendornametrait.phpdean, Inc. (multiple sub-awards in 2024–2026 for enterprise licenses, physical security information management, and cybersecurity support), Serco Inc. (public safety systems sustainment for Navy CNIC locations), and Pantexas Deterrence, LLC (Pantex Plant ADPE software support). Additionally, Everbridge appears as a sub-recipient under federal grants awarded to the County of Los Angeles for automated emergency notification system services (July 2025 and July 2024).

NAICS and PSC framing reflects Everbridge's software-as-a-service model. The top category is Other Computer Related Services (264 awards across the prime footprint), followed by Software Publishers (26 awards) and related infrastructure providers. Primary PSC codes emphasize Information Technology Software (48 awards) and IT Telecom network management and business application software licensing.

Everbridge's competitive posture remains strictly full-and-open, with zero set-aside activity across 367 total awards (349 prime, 18 sub). The company competes as a large enterprise vendor in unrestricted federal procurements, particularly within civilian agencies and the military health system where standardized mass notification and incident management solutions have become infrastructure-like utilities. The GSA MAS vehicle locks in long-term customer access; recompete risk is managed by the April 2029 option period expiration and subsequent vehicle renewal cycles.