Everbridge, Inc.

Everbridge, Inc., a Burlington, Massachusetts-based global software company, operates as a large enterprise prime contractor delivering critical event management, mass notification, and emergency alerting platforms to federal civilian and defense agencies through a dominant General Services Administration Multiple Award Schedule contract and subordinate direct task orders, with no small business set-asides across its federal footprint. The company competes in full-and-open procurements as a prime on 95 percent of recent awards and maintains three named subsidiaries: Red Sky Technologies Inc., CNL Software, Inc., and NC4 Public Sector LLC.

Everbridge's core federal capability centers on software-as-a-service and perpetual-license delivery of mass notification systems, incident management platforms, and critical event management tools enabling rapid multi-channel alerting via text, email, phone, social media, and mobile applications during emergencies. Representative prime work includes a $1.9 million agency-wide emergency and critical event management tool and service delivery order to the Office of Mission Assurance (August 2026), a $9.3 million JARVISS support services delivery order from the Office of the Chief of Staff (March 2025), a $1.7 million mass emergency notification system and Visual Command Center software order from the Social Security Administration exercising option year 1 (September 2025), and a $480.4 thousand critical event management software purchase order from the U.S. Patent and Trademark Office (December 2024). The company also delivers mass notification licenses, incident management software, and public safety communications systems across the Navy, Army Medical Command, and Defense Health Agency infrastructure.

The vendor's customer base is concentrated among military health and defense operational commands. The top five customers by award count account for 25 percent of recent awards, led by the Department of the Navy Bureau of Medicine and Surgery (36 awards, $1.6 million combined potential value), the Department of the Army Medical Command (18 awards, $1.3 million), and the Defense Health Agency (16 awards, $2.1 million). Concentration by potential value differs: the Department of Commerce U.S. Census Bureau, Social Security Administration, and GSA Office of Mission Assurance rank highest by dollars, reflecting larger multi-year delivery orders and option-year exercises, though Everbridge's dollar footprint remains heavily weighted toward smaller individual task orders across dozens of agencies.

Everbridge holds a $543.6 million Multiple Award Schedule contract through April 18, 2029, issued by the GSA Federal Acquisition Service on April 19, 2024, covering software licenses and order-level materials under special item numbers for mass notification, incident management, safety connection, IT alerting, and critical event management software across corporate, state and local government, higher education, and transportation segments. The contract supports nationwide and worldwide performance with administrative presence in Vienna, Virginia and Burlington, Massachusetts. Recent activity reflects 261 task orders placed under the MAS vehicle carrying $74 million in combined potential value, with ordering activity concentrated among Defense Health Agency, Navy medical and operational commands, and civilian agencies including Social Security Administration, the Patent and Trademark Office, and Department of Transportation. Four additional parent vehicles carry minimal activity: the Information Technology Schedule 70 (4 task orders, $167 thousand), Blanket Purchase Agreement FA238124AB001 (6 task orders), Alliant II (1 task order), and an Indefinite Delivery Contract HQ003422D0002 (1 task order).

Recent prime activity has accelerated — ten awards in the first nine months of 2026 following peaks of 21 awards in 2025 and 16 in 2024, establishing a multi-year upward trajectory. Awards reaching ultimate completion within the next twenty-four months total thirteen with $2.1 million combined potential value, representing manageable recompete exposure concentrated among smaller task orders and renewals across Defense Health Agency and naval medical commands rather than loss of the dominant MAS vehicle or anchor customers.

Everbridge operates in a subcontractor role on physical security, enterprise license, and emergency notification system work for M.c. Dean, Inc. (awarded February 2026, February 2025, and June 2024 for enterprise license, cybersecurity support, and physical security information management software installation and training), Serco Inc. (awarded December 2025 for annual public safety systems sustainment at Navy installations worldwide and June 2024 for eligibility support), and Pantexas Deterrence, LLC (awarded November 2025 for software supporting the Pantex Plant management and operations). Sub-award work spans enterprise licensing renewals, security system deployment, and emergency notification system maintenance supporting Department of Energy Waste Isolation Pilot Plant operations and Navy-wide infrastructure. The company also receives sub-grant funding from the County of Los Angeles for automated emergency notification system services under federal grants (August 2026 and July 2025 awards).

Federal work is concentrated under NAICS 541512 (Other Computer Related Services; 265 awards) and 511210 (Software Publishers; 49 awards combined), with primary PSC coding in Information Technology Software (45 awards), IT and Telecom Telecommunications Network Management (21 awards), and Support Professional Communications (21 awards). The award portfolio, spanning 369 total prime and sub awards across 107 distinct federal agencies since at least 2003, demonstrates Everbridge's entrenched position as a mission-critical vendor for federal emergency alerting and critical event management infrastructure, with the MAS vehicle and high task-order utilization rate anchoring a multi-agency customer footprint.