Dataworks Development, Inc.

Dataworks Development, Inc., a woman-owned small business based in Mountlake Terrace, Washington, delivers Freezerworks laboratory sample tracking and biorepository management software and associated customer care services to federal research, public health, and defense agencies as a prime contractor. The vendor operates exclusively as a prime, holding 298 awards across 55 customer agencies with $8.6 million in combined potential value, and competes full-and-open — no set-asides anchor the core footprint, though scattered awards carry total small business or sole-source designations reflecting Dataworks' exclusive ownership of the Freezerworks intellectual property.

Dataworks' capability portfolio is tightly focused: the company manufactures and licenses Freezerworks software, a configurable sample management platform used for inventory, biorepository tracking, freezer management, and laboratory information system operations. It delivers software licenses, implementation services, training, and ongoing customer care via phone, email, and remote session support. Representative prime awards include a $208,391 purchase order from the National Institute of Allergy and Infectious Diseases (March 2025) for 12-month Freezerworks support and maintenance renewal; a $150,718 definitive contract from Veterans Integrated Service Network 22 (September 2023) for Freezerworks customer care extending through 2028; and a $112,260 purchase order from CDC Pittsburgh (December 2021) covering a five-year customer care program with base and option periods. The vendor also supplies software licenses to specific platforms — Ascent Server, Pinnacle Edition, and Summit Edition variants — priced per user count or server configuration, bundled with maintenance and support services.

Customer concentration is pronounced. The top five customer entities account for 47% of recent award volume: CDC Pittsburgh leads with 46 awards ($1.4 million potential value), followed by the Army Medical Command (29 awards, $399 thousand), NIAID/NIH (28 awards, $1.3 million), NIAID/DEA Acquisitions (20 awards, $219 thousand), and CDC Office of Acquisition Services (17 awards, $215 thousand). By dollar magnitude, CDC Pittsburgh and NIAID together represent 46% of combined potential value. Dataworks carries a Federal Supply Schedule GS35F0189W position with eight task orders ($151 thousand combined potential value). The vendor serves 55 distinct agencies across HHS, Defense Health Agency, VA, USDA, NOAA, NIH institutes, and DoD component commands, with activity predominantly in civilian health, research, and public health missions rather than defense operations.

Award activity grew from 2022 through 2024 — eight to twelve awards annually — then contracted to five awards each in 2025 and 2026 year-to-date. Nine awards (combined potential value $952 thousand) reach ultimate completion within the next twenty-four months, creating recompete exposure. Dataworks is consistently the sole source of Freezerworks software and support services; the vendor operates its own implementation and support delivery model with no visible subcontract footprint — all 298 awards are prime contracts with no listed sub-awards. Work performs at Mountlake Terrace headquarters and at customer sites nationwide, including Fort Collins, Colorado; Charleston, South Carolina; Bethesda and Silver Spring, Maryland; Phoenix and Albuquerque, Arizona; and Pittsburgh, Pennsylvania. The vendor's category concentration by NAICS aligns with software publishing (188 awards) and by PSC with information technology software (117 awards), laboratory equipment and supplies, and annual software maintenance service plans, reflecting a pure-play software licensing and support business model.

Provide sample management and freezer inventory software for laboratories.