Encore Group USA LLC

Encore Group USA LLC, doing business as Presentation Services #2013, is an audio-visual equipment rental and event production services provider that operates as a prime contractor (99% of recent awards) delivering temporary AV equipment, setup, technical support, and conference staging to federal agencies across 130 customer organizations. The company is a for-profit subsidiary of Psav Holdings, LLC, headquartered in Schiller Park, Illinois, and competes full-and-open on all recent awards with no set-aside designations. Encore's parent structure includes Hargrove, LLC, a goods manufacturer within the corporate family.

Encore's capability footprint centers on concrete, transactional AV services: equipment rental (projectors, screens, microphones, speakers, lighting rigs), on-site setup and technical support, simultaneous interpretation equipment and multichannel systems, and event staging labor. The vendor anchors most of its commercial work through a $20 million multiple-award Indefinite Delivery Contract with the Department of State Bureau of Administration for professional multichannel equipment and interpretation services, valid through March 31, 2028. Representative recent awards include a $80.2 million firm fixed-price purchase order from the Defense Information Systems Agency for audiovisual equipment rental and operators supporting a 400-person customer symposium at the Gaylord National Harbor on March 4–5, 2024; a $236 thousand definitive contract from the Department of Veterans Affairs for AV equipment, setup, and technical support services; and a $46.9 thousand firm fixed-price purchase order from the Department of Homeland Security's Science and Technology Directorate for meeting space and AV rental supporting the First Responder Disaster Resiliency Group annual meeting in Las Vegas, April 23–25, 2024. Most awards are sub-$50 thousand firm fixed-price purchase orders for discrete conference or training events. A $15.75 thousand purchase order from the Drug Enforcement Administration for audio-visual equipment support at the 2026 DEA-BIA Drug Strategic Workshop (ultimate completion July 31, 2026) exemplifies the ongoing event-support scale and cadence.

Customer concentration is shallow and transactional. The Defense Information Systems Agency leads on both award count and dollars (18 awards, $1 million combined potential value), followed by the Air Force's Air Education and Training Command (15 awards, $578 thousand). The top five customer agencies by award count represent only 20% of all 311 recent awards, and by potential value, they account for 36% of the combined portfolio value of $5.5 million. Encore serves 130 distinct customer agencies, indicating a highly fragmented, event-driven customer base where each agency acquires AV services sporadically through purchase orders rather than through standing task orders or blanket purchase agreements. Two parent vehicles appear in the top-vehicles block — a Blanket Purchase Agreement (V776P0071) and an Indefinite Delivery Contract (W912HQ22D0009) — each supporting only one task order, suggesting Encore is not a heavily embedded vehicle player and instead relies on direct spot purchases.

Activity trajectory shows decline. Awards per year fell from 22 in 2023 to 16 in 2024 and further to 7 in 2025. Only two awards have been recorded in 2026 as of mid-July. The recompete cliff is minimal: only one award (combined potential value $16 thousand) faces ultimate completion within the next twenty-four months, indicating Encore carries little near-term contract exposure or recompete risk from this slice of federal work. Obligated dollars ($6.3 million) exceed combined potential value ($5.5 million), suggesting some task orders have been fully funded or overrun, though the magnitude is small.

Encore records two subcontract engagements in the source: a November 2024 sub-award under Noblis, Inc. for SERDP, ESTCP, OECIF, and OEPF support (funds realignment), and an October 2024 sub-award under Fluor Marine Propulsion, LLC for Naval Nuclear Laboratory management and operation with AV support for a 2025 All Managers Leadership Summit. These represent marginal sub exposure relative to the 309 prime awards.

NAICS framing reflects equipment rental: the top category is Other Commercial and Industrial Machinery and Equipment Rental and Leasing (200 awards), followed by Hotels, Convention and Trade Show Organizers, and Audio/Video Equipment Manufacturing. Primary PSC codes are Photo/Map/Print/Publication–Audio/Visual (53 awards), Lease or Rental of Equipment–Miscellaneous (32), and Sound Recording and Reproducing Equipment (23), establishing Encore as a transactional rental-and-services vendor rather than a systems integrator or professional services firm. The vendor operates as a preferred spot-buy supplier for federal event technology needs, competing on availability, local venue relationships (Gaylord properties, Marriott locations, convention centers), and rapid deployment capability rather than on IDV incumbency or incumbency in broad IT modernization or transformation vehicles.