Xerox Maintenance Emergency

This is an emergency procurement by the Illinois Department of Innovation and Technology (DoIT) to establish a contract with Xerox Corporation for the maintenance and support of 12 high-volume production printers used for critical state functions. The existing printers are essential for producing court-mandated and time-sensitive materials such as medical cards, child support documents, and payroll information. Without a maintenance agreement in place, the printers would become unreliable and prevent the state from fulfilling its obligations. The emergency contract is estimated to cost $249,079.44 and run from February 1, 2018 to April 30, 2018, with the possibility of an extension beyond 90 days if necessary. Xerox is the only approved vendor capable of providing the required maintenance and repairs, as well as the diagnostic software necessary to support the state's Xerox production printers. This emergency procurement is being funded through the Technology Management Revolving Fund.

As this is an emergency contract, there are no set-aside designations or restrictions on the types of organizations that can respond. Xerox Corporation is the incumbent vendor, as they are the only approved provider of maintenance and support for the state's Xerox printers. The contract value is estimated at $249,079.44, but may be extended beyond the initial 90-day term if necessary.