Wireless Expense Management Solution

The State of Missouri's Office of Administration - Information Technology Services Division (OA-ITSD) has issued a Request for Information (RFI) seeking a comprehensive Wireless Expense Management Solution to replace current in-house management of mobile devices across multiple state agencies. The procurement covers management services for approximately 15,600 mobile devices, including diverse equipment such as iPhones, iPads, tablets, M2M devices, metro cells, mi-fi's, and PC cards. The RFI aims to identify a vendor capable of providing a full range of services to manage cellular devices and voice/data plans, with the primary objective of transitioning from internal staff management to an outsourced solution. The solicitation is open to all vendors and requires responses to be submitted either electronically through the MissouriBUYS system or via hard copy. The RFI period is specifically defined from January 18, 2020, at 2:00 PM GMT to January 30, 2020, at 11:00 PM GMT, with a vendor Q&A period during this timeframe. Delivery terms are specified as Free On Board Destination, with payment terms to be determined by the vendor. The primary contact for this RFI is Julie Bussone from the OA-ITSD, located in Jefferson City, Missouri.

The RFI does not specify any set-aside designations, disadvantaged enterprise requirements, or restrictions on responding organizations. No incumbent vendors are identified, and the current environment consists entirely of in-house management by state staff. The solicitation covers jurisdictions including Clark County and Jefferson City, with the potential scope extending across the entire State of Missouri. No estimated total contract value, budget range, or specific pricing information is provided in the documentation. The RFI appears to be a preliminary information-gathering exercise to understand available solutions in the marketplace and potential approaches to managing the state's extensive mobile device ecosystem. Vendors are expected to demonstrate their capability to provide comprehensive wireless expense management services, including device and plan management across multiple state agencies. The state is seeking a solution that can effectively replace and improve upon the current internal management approach, though specific evaluation criteria are not explicitly detailed in the available documents.