Welcome center kiosks

The Commonwealth of Kentucky, Finance and Administration Cabinet, on behalf of the Kentucky Department of Tourism, is soliciting proposals for the installation of interactive kiosks at six Welcome Centers throughout the state. The kiosks will provide 24/7 access to travel information, including wayfinding, weather, lodging, attraction locations, and event calendars. The kiosks must include features such as Google Maps, Google Translate, a social wall, web access to the Kentucky Tourism website, guest book/survey functionality, people counting, and the ability to share information with personal devices. The vendor must also provide initial training, 24/7 technical support, and a 3-year warranty. Proposals are due by September 19, 2022, at 3:30 PM ET. The initial contract term is for one year, with four optional one-year renewal periods. The evaluation criteria include company background, technical approach, delivery/installation, and maintenance/warranty/support.

The RFP does not specify any set-aside designations or restrictions on the types of organizations that can respond. It also does not list any incumbent vendors or current contractors. The RFP does not provide details on the budget or expected award value, but vendors are instructed to submit pricing separately from the technical proposal, and the Commonwealth is tax-exempt.