Attachment H - Commonwealth's Response to Vendors' Written Questions - RFP 758 2300000080.xlsx

XLSX spreadsheet 14 KB Posted

Attached to
WELCOME CENTER KIOSKS
Solicitation number
RFP-758-2300000080-2
Issued by
Bullitt County, Simpson County, Whitley County, Kentucky

About this file

This document is the Commonwealth's response to vendors' written questions regarding RFP 758 2300000080 for a kiosk system and related services. The requested products and services include indoor kiosks to be installed at various Kentucky Tourism visitor centers, with 24/7 access for installers. The Commonwealth will provide the vendor with a list of approved lodging options and the current Kentucky Tourism logo for branding. The kiosks will be hard-wired with Internet access, located in climate-controlled environments. The vendor is required to submit only one proposal, with no alternates allowed. The Commonwealth intends to proceed with the project as soon as possible after award. The Commonwealth may consider allowing outside advertising or content sharing on the kiosk network, and the vendor will need to integrate with the Commonwealth's current Simpleview content management system.

Regarding pricing, the Commonwealth has not provided an estimated traffic count for the visitor centers. The vendor may propose a revenue share model for any outside advertising shown on the kiosks. The Commonwealth is also open to discussing revenue sharing for content provided by local destination marketing organizations.

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Sheet1 ATTACHMENT H - COMMONWEALTH'S RESPONSE TO VENDORS' WRITTEN QUESTIONS - RFP 758 2300000080

Q #RFP Section / Requirement NumberDocumentDocument Page NumberVendor QuestionsCommonwealth Response
1Section 10.1 PurposeAttachment A - Terms and Conditions4Can you please provide photographs of each of the proposed installation locations?This is not available at this time.
2Section 10.1 PurposeAttachment A - Terms and ConditionsTerms and Conditions4Will installer be allowed access to visitor centers after they are closed to the public?Visitor Centers are open 24/7.
3Section 50 - Scope of WorkAttachment A - Terms and Conditions29Does 48 hour response time for warranty issues refer to diagnosis or cure?diagnosis
4Is there an estimated traffic count for the Visitor Centers?It varies from center to center.
5Does Kentucky Tourism maintain a list of "approved lodging options" which could be featured?Yes, this may be provided to the awarded vendor.
6Can you provide a graphic file for the current Kentucky Tourism logo, and any other branding you may desire?Yes, this may be provided to the awarded vendor.
7Will there be hard wired data available at each intallation location?Yes they will be hard wired and we are currently in the process of upgrading all of the Welcome Centers to better accommodate Kiosk Systems.
8Will outdoor kiosks be required at any locations?no, only indoor
9Will all kiosks be installed in climate controlled environments?yes
10Can a vendor provide alternate proposals for different types of hardware?No. Per Section 60.4 - Each qualified offeror shall submit only one (1) proposal. Alternate proposals shall not be allowed. Per Section 60.8 the offeror is prohibited from making multiple proposals in a different form.
11What is the desired time frame for Going Live?It is our intent to go live as soon as possible after award.
12Would Kentucky Tourism allow outside advertising to be shown on the kiosks in exchange for a revenue share?This may be discussed with the awarded vendor.
13Would Kentucky Tourism and local DMOs be allowed to share content on the kiosk network?This may be discussed with the awarded vendor.
14Does Kentucky Tourism have a current CMS system? What platforms would they like to integrate with the kiosk network?yes, simpleview

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