Website hosting

The South Carolina Adjutant General's Office is requesting bids for managed website hosting services on behalf of the South Carolina Emergency Management Division under an IFB, with proposals due October 29, 2026 at 10:00 a.m. and questions due October 23 at 12:00 p.m. A current FedRAMP authorization at the Moderate impact level or higher is a mandatory eligibility gate, along with at least five years of documented experience hosting public-facing government or emergency-management websites.

The scope covers a fully managed hosting environment supporting routine informational traffic and extreme, short-notice surges during hurricane, flood, winter storm, and other emergency activations. Deliverables include managed infrastructure for a non-public content management system, production web-serving capacity with elastic scaling capability, content delivery network services, security monitoring and DDoS mitigation, backup and disaster recovery services, and 24/7/365 technical support. The contractor must achieve 99.9% monthly production availability (excluding scheduled maintenance), support elastic scaling to approximately one million requests per minute within 45 minutes during emergency activations, maintain a Recovery Time Objective of four hours or less, a Recovery Point Objective of 24 hours or less, and full daily backups with minimum 12-month retention. All services must comply with NIST SP 800-53 controls and South Carolina's Information Security and Privacy Standards.

The initial contract term runs January 1, 2027 through December 31, 2031 (five years), with an estimated maximum of five years total. Pricing must be submitted on a fixed-price basis with unit prices required for each line item, exclusive of sales or use taxes. Commercial General Liability insurance with minimum limits of $1 million per occurrence, Auto Liability insurance, and Worker's Compensation insurance are required. Vendors must hold a current South Carolina vendor number and certify compliance with debarment, ethics, drug-free workplace, and illegal immigration requirements. Contract award is scheduled for November 16, 2026. Karen Brooks, Procurement Officer, at 803-832-8373 or Karen.Brooks@scmd.sc.gov is the point of contact. Proposals are submitted online at http://www.procurement.sc.gov.