Vehicle Damage Appraisal Services

Louisville Metro Fleet Services is seeking vehicle damage appraisal services through a competitive Request for Proposal (RFP260126) for its municipal fleet. The procurement aims to establish a price contract with a qualified vendor to provide comprehensive damage assessment and repair estimation services for various vehicle types, including sedans, vans, pickup trucks, SUVs, large trucks, trailers, tractors, skid steers, and heavy equipment. Appraisers must be trained in collision damage assessment, utilize computerized appraisal systems, complete on-site estimates within 72 hours, and conduct re-inspections for hidden damage within 48 hours at no additional charge. Vendor qualifications include a minimum of five years of experience in vehicle damage appraisal, current licenses and certifications, and maintaining insurance coverage with $1,000,000 in Commercial General Liability and Professional Liability. The evaluation criteria will allocate 60 points for pricing, 20 points for vendor and employee experience, and 20 points for capabilities. Key dates include a question period ending December 11, 2025, at 3:00 p.m. EST, with sealed proposals due December 22, 2025, at 3:00 p.m. EST through the Bonfire portal.

The RFP includes several set-aside and preference opportunities for diverse businesses. Minority Business Enterprises (MBE), Women Business Enterprises (WBE), Disabled Business Enterprises (DIBE), LGBT Business Enterprises (LGBTBE), and Veteran Owned Small Businesses can qualify for special considerations. The procurement establishes participation goals of 15% for MBE, 5% for Female Business Enterprises (FBE), and 0.5% for Historically Underutilized Business Enterprises (HBE). Additional preferences are available for businesses paying minimum wages of at least $10.10 per hour (5% price reduction) and local vendors in the Louisville Metropolitan Statistical Area (5% price reduction or 5 points). The contract will be a Price Contract with an initial term not exceeding five years, renewable annually upon mutual agreement, with no minimum purchase obligation. Vendors must comply with various local ordinances, including Ban the Box regulations prohibiting discriminatory hiring practices and Human Relations Commission affirmative action requirements. While specific contract value is not detailed, the comprehensive scope suggests a significant municipal fleet management investment.