VA Online Billing Platform

The Washington State Department of Social and Health Services (DSHS) ALTSA Administration, MSD Division, is issuing a competitive Solicitation to seek qualified Contractor(s) for an online claim submission, tracking, processing, and record retention platform regarding client services provided by DSHS to be reimbursed by the Veteran Administration. The scope includes providing an easy-to-use, secure online platform that can handle billing in the required UB04 format, provide real-time feedback on submissions, retain historical information, and handle rejected claims. The contract period is from January 1, 2025 through January 1, 2030, with options to extend up to 3 times for 1 year each. DSHS will evaluate responses based on management, technical, and cost components, with additional points available for Washington Small Businesses and Certified Veteran-owned Businesses, as well as firms without mandatory individual arbitration policies.

The procurement is open to bidders across multiple Washington counties and cities, with a set-aside for Washington Small Businesses and Certified Veteran-owned Businesses. No incumbent is identified, and the total budget for the project is up to $149,000. The Apparent Successful Bidder will be required to pass a security design review prior to contract execution. Bidders must submit detailed technical and pricing responses, as well as an inclusion plan for using Washington Small, Minority, Women, and Veteran businesses.