UNARMED SECURITY OFFICER SERVICES at DFPS Ridgepoint

The Texas Health and Human Services Commission is requesting bids for unarmed security officer services at the DFPS Ridgepoint facility in Austin, Texas under IFB HHS0018090, with bids due October 27, 2026 at 10:30 a.m. Central Time and questions due October 19, 2026.

The contract covers a temporary three-month term from November 1, 2026 through January 31, 2027. The scope requires unarmed security personnel to guard entry, exit points, and facility grounds at 2401 Ridgepoint Drive, Building H2, Austin, with capability to provide armed officers upon request. Security personnel must hold current Texas Non-Commissioned Security Officer licensing and possess a minimum three years of security-related experience; high school diploma or equivalent; fluent English (Spanish bilingual preferred); successful background clearance through Texas Department of Public Safety criminal history, DFPS abuse/neglect check, and FBI fingerprint verification for those with out-of-state residence in the past two years; CPR and first-aid certification within 60 days of contract start; and demonstrated ability to walk approximately two miles and stand continuously for four hours. The contractor assumes responsibility for all personnel scheduling, uniforms, supplies, equipment, and cellular phone services at no additional cost.

The scope includes 24/7 coverage across three shifts: 7:00 a.m. to 3:30 p.m. (8.5 hours), 3:30 p.m. to 11:30 p.m. (8 hours), and 11:30 p.m. to 7:30 a.m. (8 hours), generating annual requirements of 3,094 hours for day shift, 2,912 hours each for afternoon and night shifts. Bidders must provide hourly rates for standard, overtime, and emergency/disaster services using Exhibit C Pricing Sheet.

Historical spend for similar services was $326,530 for the prior fiscal year. Bidders must carry Workers' Compensation ($1,000,000 employer's liability per occurrence), Commercial General Liability ($1,000,000 per occurrence / $2,000,000 aggregate), Commercial Automobile Liability ($1,000,000 combined single limit), Professional Liability ($1,000,000), and Umbrella Liability ($1,000,000). Pricing must be firm, fixed, and binding for 240 days. Award will be made for best value, considering compliance, performance capability, and price. The contract is subject to appropriations with an option to extend up to one additional year at HHS's discretion. Bidders must submit three verifiable references for similar contracts completed within the last five years, completed Exhibits A and D, and affirm extensive compliance certifications including suspension/debarment status, tax compliance, human trafficking prohibitions, E-Verify utilization, and recent Texas legislative certifications regarding Israel boycotts, firearm industry discrimination, and foreign ownership restrictions on critical infrastructure.