Telemedicine for PEBP

The State of Nevada Purchasing Division, on behalf of the Public Employees' Benefits Program (PEBP), is seeking proposals from qualified vendors to provide Telemedicine services. The RFP outlines mandatory requirements, including the ability to offer comprehensive Telemedicine services, provide services to large employer groups, guarantee qualified staff, and administer plan management, customer service, and reporting capabilities. The initial contract term will begin as soon as possible after award, with a preferred start date of March 1, 2022, though the awarded contractor will not be eligible for payment until July 1, 2022. The contract includes an initial term and the option to renew for up to two additional years. The RFP details the pricing structure, including base fees, cost per consult fees, and optional services. Vendors must provide a comprehensive fee worksheet and confirm that no additional fees will be required. The RFP also outlines specific performance guarantees, customer service requirements, and implementation expectations that vendors must agree to.

The RFP does not mention any set-asides or incumbent vendors. The current incumbent provider is Doctor on Demand, but PEBP is transitioning away from this service as it undergoes a broader procurement effort for various vendor services, including the TPA, PBM, transparency, second opinion, and HSA/HRA administration. The funding sources for this contract opportunity are not specified, but it is likely to be funded through State appropriations. The total contract value is not provided, but the State reserves the right to negotiate best and final offers prior to making an award.