Technology Services To Operations Technology (OT) Infrastructure

The Alameda County Water District is issuing Request for Proposals (RFP 25/26-22) to procure Operations Technology (OT) support services for its hardware and software applications across six facilities throughout its service area. The District seeks qualified firms to provide comprehensive consultant services supporting OT infrastructure including servers, storage, backup solutions, application delivery controllers, databases, virtual delivery agents, networking equipment, and firewalls. Proposers must demonstrate a minimum of five years of experience providing similar services in virtualization, application delivery controllers, networking, backups, firewalls, identity management, security compliance, and server administration. The scope of work includes eight primary tasks: emergency response with 4-hour response time and 24-hour resolution targets (50 estimated hours), maintenance upgrades and system improvements (100 hours), periodic software patches and maintenance (100 hours), cybersecurity improvements aligned with the District's Cybersecurity Plan and NIST standards (150 hours), incident response and disaster recovery support (150 hours), OT infrastructure documentation updates (50 hours), IT infrastructure support (150 hours), and project management (100 hours) for the two-year base term. Evaluation criteria are weighted as follows: methodology and approach (15 points), task examples and OT infrastructure documentation (25 points), responses to specific technical questions (25 points), company qualifications and experience (25 points), and cost proposal (10 points) for a maximum of 100 points. Critical dates include a pre-proposal meeting on April 2, 2026, at 1:00 PM PST via Microsoft Teams, written questions due by April 7, 2026, at 3:00 PM PST, an addendum to be issued by April 10, 2026, proposal submission deadline of April 24, 2026, at 3:00 PM PST via the District's E-Procurement System (Euna Procurement), tentative consultant interviews on May 11-13, 2026, and an anticipated award date of June 30, 2026.

The solicitation does not identify specific set-aside designations for disadvantaged enterprises, though public sector and water utility agency experience is preferred. No incumbent vendors or current contractors are listed in the available documentation. The contract consists of a two-year base period with three optional one-year renewal periods at the District's sole discretion, though no specific award value or budget range is disclosed in the RFP summary. All proposals, cost proposals, insurance evidence, required forms, and examples of OT infrastructure documentation must be submitted through the District's E-Procurement System, and all responses remain valid for 90 calendar days after submittal. The District reserves the right to make multiple awards or a single award to the highest-ranked proposer based on evaluation criteria.