TCID Geospatial Tools Ongoing Maintenance and Support

The Nevada Division of Water Resources is seeking quotes for ongoing maintenance and support of the TCID Geospatial Tools, which the division uses for water rights editing, quality control, and data management within the Truckee Carson Irrigation District, with responses due November 9, 2026 through the NevadaEPro portal. The source names no set-aside, preference, or eligibility restriction.

The scope covers continuous technical support for tools recently migrated from ArcMap to ArcGIS Pro, including troubleshooting by phone, Microsoft Teams, and email; compatibility updates as Esri releases new ArcGIS Pro versions; issue-driven code fixes; data integrity verification; and optional consultative support. The contract includes a defined monthly support allotment (e.g., 4 hours), with additional hours requiring prior authorization. Deliverables include corrective code updates, compatibility patches, monthly support activity summaries, and documentation updates when fixes materially change workflows or tool behavior.

Pricing is an hourly rate agreement, with the estimated total cost to be specified by the contractor. Monthly invoicing allocates hours across approximately 70% for ongoing support, maintenance, and troubleshooting; 20% for ArcGIS Pro compatibility updates; and 10% for project management. The contractor may propose alternate rates for holidays, travel, or overtime. The contract term, start date, and end date will be set at execution.