Syn-Tech Equipment Maintenance

The Florida Department of Transportation (FDOT) intends to enter into a single-source contract with Syn-Tech Systems, Inc. for equipment maintenance services across 36 bulk fuel sites statewide. The procurement specifically covers maintenance for an automated fuel accounting system, including an extended manufacturer warranty with comprehensive technical support and diagnostics. The maintenance services encompass two primary components: the Super Maintenance plan and FMLive subscription, which provide unlimited 24/7 support, replacement parts, surge and lightning protection, and certified on-site technician visits. The contract also includes a secure, web-based platform offering real-time monitoring, automated backups, advanced reporting, and remote diagnostic capabilities. The opportunity was posted on December 12, 2025, with a due date of December 17, 2025, and will remain posted for a minimum of three business days. The procurement is being conducted under Section 287.057(5) of Florida Statutes, with the contact person for this procurement being Destyne Grayson from the FDOT Maintenance Office, and the internal tracking number is DOT-SS-26-9048-DG.

The procurement is a single-source contract, which means it is restricted to Syn-Tech Systems, Inc. due to their exclusive position as the designer and installer of the Department's automated fuel accounting system. Syn-Tech is the only known vendor capable of maintaining the proprietary system components and exclusively stocks the necessary replacement parts for both hardware and software. The system is critical for the Department's ability to efficiently distribute fuel to its own fleet and other Florida agency fleets during routine and emergency operations. The total contract value is $1,158,884.40 for the maintenance services. No specific set-aside designations or restrictions for disadvantaged enterprises were mentioned in the documentation. The existing infrastructure involves an automated fuel accounting system with proprietary technology that requires specialized maintenance and support, which only Syn-Tech can provide. The contract appears to be a continuation of existing technology infrastructure rather than a new implementation.