Syn-Tech Equipment Maintenance

The Florida Department of Transportation (FDOT) intends to procure a single-source contract with Syn-Tech Systems, Inc. for equipment maintenance services covering 36 bulk fuel sites statewide. The procurement, posted on November 18, 2025, with a response deadline of December 12, 2025, seeks comprehensive maintenance for automated fuel and dispensing equipment through a five-year contract. Syn-Tech will provide a Super Maintenance plan combined with an FMLive subscription, which includes unlimited 24/7 phone support, diagnostics, free replacement parts, surge protection, and acts of God coverage. The maintenance services specifically encompass proprietary hardware and software components of an automated fuel accounting system, with certified technicians providing an estimated 30-minute response time. Key deliverables include web-based, real-time software platform access with encrypted connections, automated database backups, cellular connectivity for remote system management, and comprehensive firmware and security patch management through Syn-Tech's secure cloud environment.

This procurement is a sole-source contract, with Syn-Tech Systems, Inc. identified as the exclusive vendor due to its unique position as the original designer and installer of the automated fuel accounting system. The contract does not appear to have specific set-aside designations for disadvantaged enterprises. The total estimated contract value is $1,158,884.40, covering the five-year maintenance period. Syn-Tech is the only known vendor capable of maintaining the system's proprietary components and exclusively stocks the required replacement parts. The contract will be managed through the FDOT, with Destyne Grayson serving as the primary contact at 605 Suwannee Street, MS20, Tallahassee, Florida 32399-0450, and can be reached at (850) 414-4253. The procurement is conducted in accordance with Florida Statutes Section 287.057(5), which mandates a minimum 15-business-day posting period for single-source procurement notifications.