SW0210 - Travel Facilitation

The State of Oklahoma, through the Office of Management and Enterprise Services (OMES), is seeking a comprehensive travel facilitation contract (Solicitation #EV00000679) to provide travel agent and reservation services for state official business, state employees, and persons performing substantial services to the state. The procurement covers three primary travel service categories: airfare, auto rental, and hotel services, with bidders permitted to respond to one or all categories. Required deliverables include 24/7 customer support, online booking platforms with expense management system integration, centralized billing, and advanced reporting and analytics capabilities. The solicitation mandates providers demonstrate robust technological capabilities, including booking domestic and international services across multiple service classes, comprehensive insurance coverage, and dedicated corporate account management. Key evaluation criteria will include technical responses, pricing, and overall service capabilities. Critical dates include an administrative review request deadline of 04/08/2025, the last day to submit questions on 04/16/2025, and the proposal due date of 05/01/2025 at 3:00 p.m. Central Standard Time. The initial contract term runs through March 31st, 2026, with potential extensions up to March 31st, 2030.

The solicitation encourages participation from diverse businesses, with specific provisions for service-disabled veteran business enterprises and opportunities for third-party vendor integrations. Bidders must be registered with the Oklahoma Secretary of State and provide documentation verifying workers' compensation insurance and potential qualifying status. While no specific set-aside percentages are explicitly stated, the state requires bidders to complete a detailed Third-Party Supplier Information form (Exhibit 4) to disclose any subcontractor relationships. The contract is structured as a non-mandatory statewide agreement, allowing state agencies and affiliated governmental entities to utilize the contract without guarantee of minimum purchase volumes. Although specific contract value ranges are not detailed, the comprehensive nature of the solicitation suggests a significant potential contract opportunity. Bidders must demonstrate a minimum of 36 months of relevant service experience and provide audited financial statements to prove financial responsibility. The state reserves the right to determine a bidder's financial qualifications and may require additional financial documentation during the evaluation process.