Streetcar Custodial Services

The Central Oklahoma Transportation and Parking Authority (COTPA), doing business as EMBARK, is seeking qualified service providers to deliver comprehensive custodial cleaning services for the Streetcar Maintenance Facility (SMF) located at 406 SW 7th Street, Oklahoma City, and twenty-two streetcar platforms. The Request for Proposal (RFP-COTPA-25-010) requires proposers to provide daily cleaning of streetcars, platforms, facility interiors, offices, restrooms, and common spaces, with additional services including quarterly power washing and annual disinfection treatments. Proposers will be evaluated based on their ability to meet cleanliness standards, ensure regulatory compliance, utilize environmentally responsible practices, and demonstrate service delivery capabilities. A non-mandatory pre-proposal conference is scheduled for June 27, 2025, at 10:00 a.m. CDT via TEAMS, with questions accepted through the Electronic Bidding System until July 3, 2025, at 10:00 a.m. CDT. Proposals are due by 4:00 p.m. CDT on July 16, 2025, through the Electronic Bidding System, with an anticipated contract negotiation date of July 28, 2025, and estimated Professional Services Agreement execution on September 5, 2025.

The Professional Services Agreement will have an initial three-year term with options for two additional one-year renewals, governed by Oklahoma law with venue in Oklahoma County. While no specific set-aside designations are explicitly mentioned, proposers must provide a comprehensive proposal including a cover letter, company history, project team details, technical proposal with pricing, customer references, and sample incident report forms. Insurance requirements are stringent, mandating workers' compensation, commercial general liability, and automobile liability insurance with specified minimum coverage amounts. The contract requires naming the City of Oklahoma City and any participating public trust as additional insureds. Though specific budget ranges are not detailed, the proposal emphasizes the need for a service provider with robust financial resources, proven performance history, and capacity to maintain a clean, safe environment for riders, employees, and stakeholders. Proposers must submit all documents through the BidNetDirect platform in PDF format, with proposals constituting an irrevocable offer valid for 90 days.