SRA 27-104, Dell PowerEdge

The Maryland State Retirement Agency is requesting proposals for Dell PowerEdge support renewal under PORFP SRA 27-104, with proposals due August 17, 2026 at 11:00 a.m. This is a Small Business Reserve (SBR) procurement limited to certified small business vendors and Master Contractors currently authorized under the COTS 2012 Master Contract (060B2490021). Only eligible vendors holding active Master Contractor status may bid.

The scope covers manufacturer's warranty and maintenance services for Dell PowerEdge server models (R740XD, R750, R640, R840, R740) and the S5224F switch. Support service tiers include ProSupport, ProSupport Plus, and Post Standard Support with response levels ranging from Next Business Day onsite to Mission Critical 4-hour 7x24 emergency dispatch. All services run from August 22, 2026 through September 13, 2027. Place of performance is 120 East Baltimore Street, Baltimore, Maryland.

Award will be made to the lowest-priced responsive and responsible Master Contractor. All proposed software must be new, unused, and virus-free, accompanied by manufacturer's suggested retail price documentation, licensing agreements, and end-user license agreements (EULAs). Bidders must provide estimated ship dates and lead times for each item. Pricing must remain valid for at least 90 days following the proposal due date. One-time charges are billed within 30 days of acceptance; annual charges are billed on the contract anniversary date, beginning within 30 days of contract start. Invoices must be directed to ISinvoices@sra.state.md.us and include contract number 060B2490021 and purchase order number. Procurement contact: Audrey Torriente (410-625-5656, atorriente@sra.state.md.us); on-site technical contact: Joe Puller (410-659-5559, helpdesk@sra.state.md.us).