SRA 27-104, Dell PowerEdge - Specifications.pdf

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SRA 27-104, Dell PowerEdge
Solicitation number
BPM058120
Issued by
Maryland

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This specification document supports the Maryland State Retirement Agency's Dell PowerEdge support renewal procurement (SRA 27-104), a Small Business Reserve solicitation limited to certified small business Master Contractors under the COTS 2012 Master Contract. The procurement covers manufacturer's warranty and maintenance services for multiple Dell PowerEdge server models including the R740XD, R750, R640, R840, and R740, along with the Dell EMC S5224F switch. Support service offerings are tiered across three levels—ProSupport, ProSupport Plus, and Post Standard Support—with response capabilities ranging from Next Business Day onsite service to Mission Critical 4-hour 7x24 emergency dispatch with on-site technicians. The contract term runs from August 22, 2026 through September 13, 2027, with the proposal due date of August 17, 2026 at 11:00 a.m. Performance will occur at 120 East Baltimore Street, Baltimore, Maryland. Award will be made to the lowest-priced responsive and responsible Master Contractor.

The specification document lists detailed asset SKUs, models, and corresponding service contract options with their respective service codes and contract end dates, all expiring September 13, 2027. All proposed software must be new, unused, and virus-free, with bidders required to submit manufacturer's suggested retail price documentation, licensing agreements, and end-user license agreements. Bidders must provide estimated ship dates and lead times for each item, and pricing must remain valid for at least 90 days following the proposal due date. One-time charges are billed within 30 days of acceptance, while annual charges are billed on the contract anniversary date beginning within 30 days of contract start. Invoices should be directed to ISinvoices@sra.state.md.us and must reference contract number 060B2490021 and the applicable purchase order number.

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SRA 27-104, Dell PowerEdge Specifications

589PY03 848-8599 DELL EMC S5224F,P/I,AF,OS10 ProSupport OS10 Enterprise Software Support-Maintenance Sep. 13, 2027 589PY03 818-5083 DELL EMC S5224F,P/I,AF,OS10 ProSupport:Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 589PY03 818-5073 DELL EMC S5224F,P/I,AF,OS10 ProSupport:7x24 HW/SW Technical Support and Assistance Sep. 13, 2027 9FTPZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTPZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTPZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 9FTQZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTQZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTQZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 9FTRZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTRZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTRZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 9FTSZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTSZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTSZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 9FTTZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTTZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTTZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 7SS6NF3 852-7332 POWEREDGE R750,HURACAN PE ProSupport Plus Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 7SS6NF3 841-5902 POWEREDGE R750,HURACAN PE Keep your Hard Drive For Enterprise Sep. 13, 2027 7SS6NF3 852-7322 POWEREDGE R750,HURACAN PE ProSupport Plus Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 886ZHQ2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 886ZHQ2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 8870JQ2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 8870JQ2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 888WLR2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 888WLR2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 DD3JRP2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 DD3JRP2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 DD4CRP2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 DD4CRP2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 DD4DRP2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 DD4DRP2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 C8BTTQ2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 C8BTTQ2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HTWVHQ2 704-2260 POWEREDGE R840,SHOEMAKER PE Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 HTWVHQ2 704-2261 POWEREDGE R840,SHOEMAKER PE Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HTWVLR2 704-2260 POWEREDGE R840,SHOEMAKER PE Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 HTWVLR2 704-2261 POWEREDGE R840,SHOEMAKER PE Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HTWWHQ2 704-2260 POWEREDGE R840,SHOEMAKER PE Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 HTWWHQ2 704-2261 POWEREDGE R840,SHOEMAKER PE Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 D3SB3Y2 879-2653 POWEREDGE R740,HORIZON Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027

Asset SKU Model Service Contract Description New Contract End Date

SRA 27-104, Dell PowerEdge Specifications

Asset SKU Model Service Contract Description New Contract End Date

D3SB3Y2 879-2656 POWEREDGE R740,HORIZON Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 D3SC3Y2 879-2653 POWEREDGE R740,HORIZON Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 D3SC3Y2 879-2656 POWEREDGE R740,HORIZON Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 D3SD3Y2 879-2653 POWEREDGE R740,HORIZON Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 D3SD3Y2 879-2656 POWEREDGE R740,HORIZON Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HBF00Q2 728-1809 Dell EMC S5224F, PSU to IO Air Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 HBF00Q2 728-1810 Dell EMC S5224F, PSU to IO Air Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HBM00Q2 728-1809 Dell EMC S5224F, PSU to IO Air Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 HBM00Q2 728-1810 Dell EMC S5224F, PSU to IO Air Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027

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