SRA 27-104, Dell PowerEdge - Specifications.pdf
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- Attached to
- SRA 27-104, Dell PowerEdge
- Solicitation number
- BPM058120
- Issued by
- Maryland
About this file
This specifications document outlines the Dell PowerEdge support renewal contract (SRA 27-104) for the State of Maryland. The contract covers support services for multiple Dell PowerEdge server models and related infrastructure equipment, including the S5224F switch, R740XD, R750, R640, R840, and R740 servers. Support offerings vary by asset and include ProSupport and Post Standard Support service tiers with different response levels, ranging from Next Business Day onsite service to Mission Critical 4-hour 7x24 emergency dispatch. The document lists individual asset SKUs with corresponding support service contract options and specifies a new contract end date of September 13, 2027, for all listed equipment and services.
The specifications document details multiple support contract options organized by asset tag and SKU, with service descriptions tied to specific contract codes. Support services encompass 7x24 technical support and assistance, onsite service options after problem diagnosis, and specialized enterprise support features such as "Keep your Hard Drive For Enterprise" provisions for select equipment. All listed items share the uniform contract end date of September 13, 2027, indicating a standardized renewal period across the equipment portfolio. The document provides no information regarding pricing, quantities beyond individual asset identification, incumbent vendors, or funding mechanisms, focusing instead on cataloging the specific hardware assets and associated support service tiers available under this renewal agreement.
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SRA 27-104, Dell PowerEdge Specifications
589PY03 848-8599 DELL EMC S5224F,P/I,AF,OS10 ProSupport OS10 Enterprise Software Support-Maintenance Sep. 13, 2027 589PY03 818-5083 DELL EMC S5224F,P/I,AF,OS10 ProSupport:Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 589PY03 818-5073 DELL EMC S5224F,P/I,AF,OS10 ProSupport:7x24 HW/SW Technical Support and Assistance Sep. 13, 2027 9FTPZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTPZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTPZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 9FTQZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTQZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTQZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 9FTRZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTRZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTRZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 9FTSZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTSZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTSZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 9FTTZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTTZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTTZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 7SS6NF3 852-7332 POWEREDGE R750,HURACAN PE ProSupport Plus Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 7SS6NF3 841-5902 POWEREDGE R750,HURACAN PE Keep your Hard Drive For Enterprise Sep. 13, 2027 7SS6NF3 852-7322 POWEREDGE R750,HURACAN PE ProSupport Plus Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 886ZHQ2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 886ZHQ2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 8870JQ2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 8870JQ2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 888WLR2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 888WLR2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 DD3JRP2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 DD3JRP2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 DD4CRP2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 DD4CRP2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 DD4DRP2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 DD4DRP2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 C8BTTQ2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 C8BTTQ2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HTWVHQ2 704-2260 POWEREDGE R840,SHOEMAKER PE Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 HTWVHQ2 704-2261 POWEREDGE R840,SHOEMAKER PE Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HTWVLR2 704-2260 POWEREDGE R840,SHOEMAKER PE Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 HTWVLR2 704-2261 POWEREDGE R840,SHOEMAKER PE Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HTWWHQ2 704-2260 POWEREDGE R840,SHOEMAKER PE Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 HTWWHQ2 704-2261 POWEREDGE R840,SHOEMAKER PE Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 D3SB3Y2 879-2653 POWEREDGE R740,HORIZON Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027
Asset SKU Model Service Contract Description New Contract End Date
SRA 27-104, Dell PowerEdge Specifications
Asset SKU Model Service Contract Description New Contract End Date
D3SB3Y2 879-2656 POWEREDGE R740,HORIZON Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 D3SC3Y2 879-2653 POWEREDGE R740,HORIZON Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 D3SC3Y2 879-2656 POWEREDGE R740,HORIZON Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 D3SD3Y2 879-2653 POWEREDGE R740,HORIZON Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 D3SD3Y2 879-2656 POWEREDGE R740,HORIZON Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HBF00Q2 728-1809 Dell EMC S5224F, PSU to IO Air Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 HBF00Q2 728-1810 Dell EMC S5224F, PSU to IO Air Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HBM00Q2 728-1809 Dell EMC S5224F, PSU to IO Air Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 HBM00Q2 728-1810 Dell EMC S5224F, PSU to IO Air Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027
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