SRA 27-104, Dell PowerEdge - Specifications.pdf
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- Attached to
- SRA 27-104, Dell PowerEdge
- Solicitation number
- BPM058120
- Issued by
- Maryland
About this file
This is a specifications document for SRA 27-104, a Dell PowerEdge support renewal contract for the State of Maryland. The contract encompasses maintenance and support services for multiple Dell PowerEdge server models and Dell EMC network switches, including the S5224F, R740XD, R750, R640, R840, and R740 series equipment. The specification sheet lists various service SKUs and associated support contracts for numerous assets, each identified by unique asset numbers and part numbers. Support services include ProSupport and ProSupport Plus offerings with varying service levels, ranging from Next Business Day onsite service to mission-critical 4-hour 7x24 emergency dispatch capabilities, along with corresponding hardware and software technical support options. All listed contracts are scheduled to expire on September 13, 2027, indicating a multi-year support term.
The document provides a comprehensive inventory of Dell equipment and associated support contracts with specific service contract codes and descriptions for each asset. Services are tiered, with offerings including Post Standard Support, ProSupport, and ProSupport Plus designations, each paired with specific response time commitments and support availability levels. The specification details enable precise identification of current equipment holdings and corresponding support arrangements, allowing for accurate renewal pricing and service level alignment with existing infrastructure. No pricing information, incumbency status, or funding sources are specified in this technical specifications document.
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SRA 27-104, Dell PowerEdge Specifications
589PY03 848-8599 DELL EMC S5224F,P/I,AF,OS10 ProSupport OS10 Enterprise Software Support-Maintenance Sep. 13, 2027 589PY03 818-5083 DELL EMC S5224F,P/I,AF,OS10 ProSupport:Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 589PY03 818-5073 DELL EMC S5224F,P/I,AF,OS10 ProSupport:7x24 HW/SW Technical Support and Assistance Sep. 13, 2027 9FTPZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTPZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTPZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 9FTQZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTQZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTQZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 9FTRZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTRZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTRZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 9FTSZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTSZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTSZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 9FTTZC3 821-2161 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 9FTTZC3 821-2166 PE R740XD,NVME,HORIZNXD VSANRN ProSupport Plus: Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 9FTTZC3 841-5903 PE R740XD,NVME,HORIZNXD VSANRN Keep your Hard Drive For Enterprise Sep. 13, 2027 7SS6NF3 852-7332 POWEREDGE R750,HURACAN PE ProSupport Plus Mission Critical 7x24 Technical Support and Assistance Sep. 13, 2027 7SS6NF3 841-5902 POWEREDGE R750,HURACAN PE Keep your Hard Drive For Enterprise Sep. 13, 2027 7SS6NF3 852-7322 POWEREDGE R750,HURACAN PE ProSupport Plus Mission Critical 4-Hour 7x24 Onsite Service with Emergency Dispatch Sep. 13, 2027 886ZHQ2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 886ZHQ2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 8870JQ2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 8870JQ2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 888WLR2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 888WLR2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 DD3JRP2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 DD3JRP2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 DD4CRP2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 DD4CRP2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 DD4DRP2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 DD4DRP2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 C8BTTQ2 879-2647 POWEREDGE R640,PIONEER Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 C8BTTQ2 879-2648 POWEREDGE R640,PIONEER Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HTWVHQ2 704-2260 POWEREDGE R840,SHOEMAKER PE Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 HTWVHQ2 704-2261 POWEREDGE R840,SHOEMAKER PE Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HTWVLR2 704-2260 POWEREDGE R840,SHOEMAKER PE Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 HTWVLR2 704-2261 POWEREDGE R840,SHOEMAKER PE Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HTWWHQ2 704-2260 POWEREDGE R840,SHOEMAKER PE Post Standard Support 4-Hour 7x24 Onsite Service After Problem Diagnosis Sep. 13, 2027 HTWWHQ2 704-2261 POWEREDGE R840,SHOEMAKER PE Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 D3SB3Y2 879-2653 POWEREDGE R740,HORIZON Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027
Asset SKU Model Service Contract Description New Contract End Date
SRA 27-104, Dell PowerEdge Specifications
Asset SKU Model Service Contract Description New Contract End Date
D3SB3Y2 879-2656 POWEREDGE R740,HORIZON Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 D3SC3Y2 879-2653 POWEREDGE R740,HORIZON Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 D3SC3Y2 879-2656 POWEREDGE R740,HORIZON Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 D3SD3Y2 879-2653 POWEREDGE R740,HORIZON Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 D3SD3Y2 879-2656 POWEREDGE R740,HORIZON Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HBF00Q2 728-1809 Dell EMC S5224F, PSU to IO Air Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 HBF00Q2 728-1810 Dell EMC S5224F, PSU to IO Air Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027 HBM00Q2 728-1809 Dell EMC S5224F, PSU to IO Air Post Standard Support Next Business Day Onsite Service After Problem Diagnosis Sep. 13, 2027 HBM00Q2 728-1810 Dell EMC S5224F, PSU to IO Air Post Standard Support 7x24 Technical Support and Assistance Sep. 13, 2027
Sheet1
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