Spot Robot Care Service Plan

The Orlando Police Department is pursuing a sole source procurement for a Spot Robot Care Service Plan from Flymotion LLC, a certified technical partner of Boston Dynamics. The contract specifically covers maintenance and original equipment manufacturer (OEM) parts for a Boston Dynamics Spot Robot, including Front/Rear Panels, Leg Panels, Tread Replacement Kit, and an Information Card. The procurement is identified by Sole Source Number S25-0350 and is structured with a seven-calendar-day open period during which alternative suppliers can challenge the exclusive sourcing by submitting product information, qualifications, and capabilities. The due date for responses is Thursday, April 10, 2025, at 5:00 p.m. (ET), with all communications required to be submitted via email to Tracie Brown at tracie.brown@orlando.gov. The comprehensive Spot CARE Premium Service Plan provides damage protection, free part replacement, priority response, and guaranteed repair turnaround within 10 business days. Potential respondents must demonstrate technical capability to provide equivalent robotic maintenance services comparable to the current vendor's offering.

The procurement appears to have no specific set-aside designations or restrictions on respondent types, though the sole source nature suggests a highly specialized service requirement. Flymotion LLC of Tampa, Florida, is currently the identified exclusive source, serving as a certified partner, integrator, reseller, and trainer for Spot robots. The total contract value is $27,280.00, covering a one-year extended coverage package with comprehensive support benefits. The service plan includes domestic and international shipping, one-time hardware replacement discounts, and extended coverage for potential robot damage during routine operations. Boston Dynamics will provide technical support through their dedicated support website (https://support.bostondynamics.com/s/spot/spot-care/), with additional vendor contact available through Kamila Blain, Sales Manager. The procurement is specifically for the Orlando Police Department within Orange County, Florida, and focuses on maintaining advanced robotic technology for municipal law enforcement operations.