SP DHS OHR MRO services

The State of Illinois Department of Human Services, Office of Human Resources is requesting a quote for occasional Medical Review Officer (MRO) services to verify laboratory-confirmed nonnegative drug test results, with quotes due September 4, 2026. No subcontractors are allowed; the vendor must perform all services directly.

The MRO must be a licensed physician holding a Doctor of Medicine or Doctor of Osteopathy degree and current certification from a nationally recognized MRO certification board such as the Medical Review Officer Certification Council or the American Association of Medical Review Officers. Services encompass reviewing and verifying nonnegative, adulterated, substituted, and invalid drug test results in accordance with DOT regulations (49 CFR Part 40, Subpart G), conducting initial reviews and interviews promptly upon receipt via the Quest database, and issuing determinations within DOT-mandated timeframes. The MRO must maintain current knowledge of DOT drug testing program procedures, collection protocols, and chain-of-custody requirements; complete requalification training every five years; and maintain internal tracking systems documenting receipt, interview, and reporting dates to ensure compliance with regulatory windows. The MRO must also review at least 5% of negative results to ensure proper staff performance and report verified results to the Designated Employer Representative without unnecessary delays.

Illinois standard terms and conditions apply, including General Commercial Liability insurance of $1 million per occurrence and $2 million annual aggregate, Worker's Compensation coverage, and compliance with the Illinois Information Accessibility Act and equal employment opportunity provisions. Vendors are subject to the State Prompt Payment Act and a $15 Minority Contractor Initiative fee for contracts exceeding $1,000. All work product is work-for-hire with exclusive ownership vesting in the State. The State reserves the right to terminate for cause with immediate notice or for convenience with thirty days' notice.