Sole Source_ TRMMP_Toll Revenue Management and Maintenance Program Services

The State of Illinois, through the Toll Highway Authority (Tollway), is issuing a sole source contract for Toll Revenue Management and Maintenance Program (TRMMP) Services. The TRMMP contract will provide ongoing support and maintenance for the Tollway's proprietary Host System, which processes over one billion lane transactions annually enabling $1.5 billion in annual toll and violation revenue. The contract also includes maintenance of the legacy Violation Processing System and associated Customer Service Center System. Key requirements include interoperable tolling testing and upgrades, data archiving and cleanup, and consolidation of aged receivables. The contract will cover recurring support tasks such as security patch implementation, system updates, and monthly reporting. The term of the contract is one year, with no renewal options. This sole source procurement is necessary to ensure the ongoing compliance, financial integrity, and technical/security requirements of the current toll revenue management systems until a replacement system can be implemented, which is expected to take 1-2 years.

The sole source contract will be awarded to the incumbent provider, Electronic Transaction Consultants, LLC, as the sole economically feasible source. No other vendors are considered technically or economically capable of providing these specialized and proprietary services on an interim basis. The anticipated cost for the one-year contract is $5.5 million, with $3.25 million for capital services and $2.25 million for maintenance. The Tollway is a self-funded agency, and this contract will be funded through toll revenue. A public hearing will be held if an interested party submits written comments or requests a hearing by November 24, 2023, after which the Chief Procurement Officer may approve the Tollway's sole source request.