Route and Optimization Software

The City of St. Petersburg, Florida, located in Pinellas County, is procuring a comprehensive cloud-based route and optimization software system for its Sanitation Department through a competitive Request for Proposal (RFP 24-043). The procurement seeks a sophisticated technological solution that provides real-time routing, optimization, service verification, and customer service capabilities for municipal waste management operations. The system must support extensive operational requirements, including tracking 296 routes across 102 trucks serving approximately 90,000 residential homes, 6,461 businesses, and 250 roll-off customers. Key deliverables include a cloud-enabled platform with real-time vehicle tracking, route optimization algorithms, driver interface capabilities, GPS and RFID container verification, and integrated camera functions for documenting service issues. The software must seamlessly integrate with nine existing municipal software systems, including Oracle eBS, Tyler Technologies applications, SeeClickFix, Assetworks M5, Questys CMx, and Esri ArcGIS Enterprise. The RFP was released on January 2, 2024, with questions due by January 23, 2024, and a final proposal submission deadline of February 1, 2024, at 3:00 pm. The initial contract term will span five years with potential indefinite successive renewal terms.

The solicitation does not explicitly indicate specific set-aside designations or restrictions for disadvantaged enterprises. The procurement appears open to qualified vendors capable of meeting the comprehensive technical and operational requirements. The City requires vendors to provide extensive insurance coverage, including commercial general liability, automobile liability, workers' compensation, and cyber liability insurance with at least $5,000,000 in cyber liability protection. While specific budget ranges are not definitively stated, the pricing appendix suggests potential licensing for 4 administrative users and 85 standard users, with maintenance cost projections for a five-year period. The vendor will be responsible for comprehensive implementation services, including system setup, configuration, integration, testing, and user training across multiple employee groups such as customer service staff, drivers, supervisors, management, and IT personnel. The system must provide 24/7 emergency support and include service credit provisions ranging from 5% to 20% of monthly fees based on system performance and availability standards. Vendors must also demonstrate robust data security, intellectual property rights management, and compliance with Florida public records laws.