RFP- Social Services

The Housing Authority of the City of Alameda (AHA) is requesting proposals for social services management and resident support across its multifamily housing portfolio under an RFP with proposals due July 16, 2026 at 4:00 p.m. via the Bonfire Procurement Portal, and questions due July 10, 2026 at 4:00 p.m. A virtual bidder's conference is scheduled for July 9, 2026 at 1:30 p.m. Pacific Time.

A single provider will be selected for Areas 1, 2, 3, and 5 (daily social services for existing residents, limited phone counseling and referrals, specialized programs at Low-Income Housing Tax Credit properties including homeless housing sites, and homeless housing social service partners), and must obtain or be able to obtain approval from both Alameda County CalAIM and the California Tax Credit Allocation Committee (CTCAC). Areas 5 and 6 may be reviewed separately. The scope spans approximately 800 units across approximately 16 current AHA, Alameda Affordable Housing Corporation (AAHC), and Island City Development (ICD) properties plus three future sites, with staffing requirements detailed in the RFP hours chart and ranging from approximately 8.54 FTE on existing sites to approximately 10.91 FTE when future developments are added. Services include case management, Family Self Sufficiency counseling, specialized support for homeless residents, seniors, families, and VASH participants, and specialty community services.

Pricing covers five years (2027–2031) with an initial three-year term and optional two additional one-year renewal periods at AHA's discretion, subject to HUD's five-year individual service contract limit. Funding sources include Community Development Block Grant (CDBG), HOME Investment Partnerships Program (HOME), Section 8 Housing Act administration funds, and potentially non-federal sources. Evaluation criteria are qualifications and experience (30 points), proposed approach (20 points), lowest overall price (20 points), cost analysis and budget (10 points), customer service (10 points), and references (10 points). All proposers must maintain Commercial General Liability ($2,000,000 per occurrence), Professional Liability ($2,000,000 per occurrence), and Cyber Liability ($2,000,000 if handling PII/PHI), plus specialized coverage including Tenant Discrimination and Sexual Abuse or Molestation liability where applicable. AHA reserves the right to reject all proposals, negotiate with the top-rated proposer, conduct best-and-finals negotiations, and terminate any contract with five business days' written notice.