RFP - I-Pass Distribution and Backend Support Services

The Illinois Tollway is seeking proposals from responsible Offerors to provide services to support the I-PASS program. The requested services include inventory management and distribution support systems for I-PASS transponders and gift cards at up to 500 retail locations, delivery and logistics services, secured warehousing facilities, printing and packaging services, and optional fulfillment and shipping services. The contract will have an initial term of five years, with an option to renew for an additional five years. Proposals are due by October 31, 2019. Offerors must demonstrate experience distributing goods to a network of at least 50 retail locations and provide details on their proposed solution, inventory management, reporting, and other requirements outlined in the RFP. The Tollway intends to award the contract to the most responsive and responsible Offeror.

The RFP includes specific Business Enterprise Program (BEP) and Veteran Small Business (VSB) participation goals of 25% and 3% respectively. The contract was previously awarded to IGOR The Watchdog Corp. for a 5-year term with 5 years of renewal options, with a total award amount of $11,890,000. The RFP provides historical data on I-PASS transponder distribution and replacements, including projected transponder replacement volumes through 2028. Pricing is requested for new transponder packaging and distribution, replacement transponder distribution, transponder disposal, and gift card distribution.