RFP for Employee Benefits Provider

The Town of Rolesville, North Carolina, located in Wake County, is soliciting proposals for a comprehensive employee benefits provider through a Request for Proposals (RFP) issued on March 5, 2025, with submissions due by March 19, 2025. The procurement seeks a qualified company, broker, or local government entity to deliver employee benefits including health, vision, dental, and life insurance for town employees and their dependents. Evaluation of proposals will occur on a 100-point scale, with weighted criteria including Cost and Affordability (30%), Coverage and Benefits (30%), Experience and References (20%), and Customer Service and Administration (20%). Key deliverables include medical coverage, vision insurance for routine exams and eyewear, preventative and major dental services with orthodontic options, and basic life insurance with optional supplemental coverage. Prospective providers must demonstrate experience serving municipalities, provide detailed plan options and cost structures, outline provider networks in Wake County, and describe implementation support and value-added services such as wellness programs and telemedicine. The procurement timeline includes question submissions due by March 12, 2025, provider selection scheduled for March 21, 2025, and implementation to begin March 24, 2025.

The RFP does not explicitly specify set-aside designations or restrictions for disadvantaged enterprises. Proposals must be submitted electronically or in hard copy directly to Lisa Alston at the Town of Rolesville offices, with the town reserving the right to reject any proposals and negotiate terms with the selected provider before finalizing the agreement. While specific budget ranges are not disclosed in the provided documentation, the procurement suggests a comprehensive benefits package for municipal employees. No information is provided about incumbent vendors or existing technological infrastructure that would require integration. The town seeks a provider capable of delivering competitive, cost-effective benefits with robust service capabilities. Potential respondents should be prepared to demonstrate their ability to meet the diverse insurance needs of municipal employees, with a focus on comprehensive coverage, competitive pricing, and superior administrative support.