RFP 91F-21 Consulting services for community outreach program

The Massachusetts Bay Transportation Authority (MBTA) is seeking consulting services to enhance its current community outreach efforts, travel instruction materials, and develop new materials that work in both in-person and virtual settings, as well as convey the MBTA's messages in culturally competent ways. The RFP outlines specific tasks and deliverables, including an outreach plan, recommendations for improving existing materials and creating new ones, and suggestions for measuring the impact of the outreach efforts. The RFP has a 9-month timeline, with an estimated project start date of September 1, 2021. Pricing will be evaluated on a best-value basis, with technical factors more important than the lowest price. Bidders must complete several forms, including a Pre-Award Bidder Evaluation Data Form, DBE-related forms, and a Buy America Certification Form.

The RFP indicates a 0% Disadvantaged Business Enterprise (DBE) participation goal for this contract. The MBTA reserves the right to award the contract to one or multiple bidders. The successful bidder(s) must carry and maintain several types of insurance throughout the term of the contract. The contract opportunity is based in Suffolk County, Massachusetts, and the estimated award value or budget range is not provided.