RFP 325-420 Automated Pay Stations

The Washington State Parks and Recreation Commission is soliciting proposals for RFP 325-420 to procure Automated Pay Stations across multiple Washington counties and jurisdictions. The comprehensive procurement seeks hardware, software, installation, maintenance, and operations services for self-service payment systems to be deployed at various state park locations. Proposed pay stations must enable visitors to immediately pay park fees via credit card, with detailed technical specifications including requirements for cabinet design, customer online portals, credit card readers, transaction processing, and reporting capabilities. The RFP anticipates ordering 5-7 units before June 30, 2025, and potentially 5-20 units annually thereafter over a five-year contract term. Evaluation criteria will include bid price (25 points), experience and expertise (25 points), specifications compliance (40 points), and a small/veteran-owned business preference (10 points). Proposals are due on January 8, 2025, at 1:00 PM PST, with a pre-bid conference held via Teams teleconference on November 26, and a question submission deadline of December 10 at 1:00 PM. State Parks reserves the right to award to multiple vendors and purchase units on an as-needed basis.

Vendors responding to this solicitation can receive additional scoring points if registered as a Washington small business and/or certified veteran-owned business. The current park payment infrastructure includes both VenTek and Parkeon pay stations, with most locations utilizing cellular connectivity and select sites having ethernet access. State Parks will cover wired connectivity costs where available, and vandalism has been minimal, with fewer than five incidents in the past 12 months. The RFP indicates that the contract will include a minimum five-year warranty and maintenance coverage, with successful bidders responsible for all hardware, software, and peripheral components. While specific budget ranges are not explicitly stated, the procurement suggests an anticipated contract value that will support the potential purchase of 5-20 units annually across Washington's state park system. Bidders must demonstrate compliance with state accessibility, security, and data retention policies, and provide detailed responses addressing how their proposed solutions meet each technical requirement.