RFI for Procuring and Implementing a Provider Management Platform

The Oregon Department of Early Learning (ELD), transitioning to the Department of Early Learning and Care (DELC) on July 1, 2023, is conducting a Request for Information (RFI) for procuring and implementing a comprehensive Provider Management Platform. The platform will replace legacy systems including the Employment Related Day Care (ERDC) Provider Pay and Service Authorization systems and the Child Care Regulatory Information System (CCRIS). Key objectives include creating an integrated system supporting multiple user roles such as external applicants, administrators, licensors, and providers, with capabilities for online background registry applications, electronic form management, billing submissions, and regulatory compliance tracking. The RFI seeks detailed information from potential vendors regarding their technical approach, delivery timeline, cost structure, and security requirements, with a specific response deadline of April 24, 2023, at 5:00 PM PT. Vendors are required to provide references from similar public agency implementations and may be selected to conduct live virtual product demonstrations. The anticipated Request for Proposal (RFP) is expected to be released by early June 2023 and will remain open for 30 calendar days.

While no specific set-aside designations are explicitly mentioned, the RFI indicates that proposers must demonstrate a successful history of implementing solutions comparable in nature, capacity, complexity, scope, and size. The platform will need to integrate with existing state infrastructure, including systems from the Oregon Department of Human Services and current child care regulatory information systems. The RFI suggests the project will involve moderate information security system standards, as evidenced by the attached Statewide Standards Spreadsheet, which outlines comprehensive control requirements for governance, risk, compliance, workforce, assets, and system protections. No specific budget range or award value is disclosed in the current documentation. Interested organizations are instructed to contact Ashley Griffin, the single point of contact, to express interest and provide contact information. The procurement will be conducted through the state's electronic procurement system, OregonBuys, with the ultimate goal of creating a modern, integrated provider management solution for early learning and care services.