RFI for elevator monitor screens

The Massachusetts Bay Transportation Authority (MBTA) has issued a Request for Information (RFI) for a new digital signage concept called "Elevator Screens". The MBTA is seeking information on the feasibility and cost of providing a sealed, waterproof, vandalism-protected, outdoor-rated 19-inch LCD screen that can display a live-updating HTML5 web application. The desired solution should have features such as 4G cellular connectivity, ambient light sensing, audio capability, secure remote access, and a minimum 5-year warranty. The MBTA is looking to pilot this concept to provide real-time information about elevator outages to support elevator-dependent riders and eliminate the need for paper notices. The RFI provides detailed technical specifications and requests information on the timeline, unit costs, and maintenance approach for delivering such a product, with the MBTA interested in understanding if the unit cost changes with different order quantities, such as 25, 50, or 100 units. The MBTA's preferred approach to maintenance is to purchase hardware warranties and spare units from the manufacturer or systems integrator, and to contract directly with a local electrician for maintenance and replacement tasks.

The RFI does not mention any set-aside designations or restrictions on the types of organizations that can respond. The MBTA is open to alternative suggestions that may better suit a pilot project of the "elevator screens". There is no information provided on any incumbent vendors or current contractors, and no details on existing infrastructure or technology that requires integration. The RFI does not specify a budget range or award value.