RFI: DOT Aeronautics Airport Badging

The Massachusetts Department of Transportation (MassDOT) Aeronautics Group has issued an RFI on cloud-based Software-as-a-Service solutions for airport identification badge program administration, with responses due September 30, 2026 at 4:00 PM EST. This is an informational solicitation only and does not commit MassDOT to procure or award a contract.

MassDOT seeks vendor input on marketplace practices, emerging technologies, and system capabilities for managing the complete airport badging lifecycle across multiple regional airports, including applicant processing, identity verification, security threat assessment coordination, badge issuance, access control, renewals, and badge lifecycle management. The solution must comply with FAA regulations (14 CFR Part 139) and support Transportation Security Administration requirements.

Key capabilities required include role-based access controls, automated workflows, multi-airport administration, real-time reporting and dashboards, audit trail maintenance, compliance with accessibility standards (ADA and WCAG 2.1 Level A and AA), and data security measures including encryption and multi-factor authentication. The solution must integrate with existing physical access control systems without requiring replacement of current card readers. MassDOT requests that vendors provide information on pricing approaches, including licensing models, subscription options, and scalable multi-level service plans, though actual cost and fee information should not be provided.

MassDOT anticipates implementing a commercially available cloud-based SaaS solution by Q2 of Fiscal Year 2027 and may issue a subsequent Request for Responses, Request for Proposals, or Request for Quotes based on information gathered. Informational presentation sessions and demonstrations may be conducted with selected respondents during the review process. Responses are limited to twenty pages and must be submitted electronically via COMMBUYS. All responses will become public records under Massachusetts law. Respondents are encouraged to provide alternative specifications and solutions beyond MassDOT's stated requirements.