Reservation System Maintenance

The Northwest Florida Water Management District is seeking a vendor to provide maintenance and support for its reservation system for recreational sites through a single-source procurement. The contract, posted on February 6, 2025, with a response deadline of February 27, 2025, specifically targets ongoing technical support for a campsite reservation platform. The primary objective is to maintain a system that allows customers to make free reservations while enabling direct vendor invoicing by the District. Specific service requirements include operational hosting of the reservation website and comprehensive internet-related services, as categorized under UNSPSC codes 81112105 and 83121703. Vendor qualifications include demonstrated capability to provide reservation system maintenance with no direct cost to end-users, with Camplife, Inc. being the identified preferred vendor based on previous unsuccessful attempts to obtain competitive quotes. The procurement process requires vendors to demonstrate technical proficiency in managing online reservation platforms for recreational sites, with evaluation likely focusing on system reliability, user experience, and seamless integration with existing District infrastructure.

This procurement appears to be an unrestricted contract without specific set-aside designations for disadvantaged enterprises. Camplife, Inc. is the incumbent and intended single-source vendor, suggesting potential sole-source consideration. The contract has an estimated value of up to $35,000 for a one-year term, with potential for renewal contingent on performance and District needs. Key District officials, including the Director of Asset Management, Director of Administrative Services, Chief of Staff, and Deputy Executive Director, have already reviewed and approved the procurement approach. The contract covers jurisdictions including Gilchrist County and Hollywood City in Florida, indicating a regional scope of service. While the procurement document does not explicitly outline integration requirements, the vendor will be expected to maintain the existing reservation system's functionality and potentially enhance its performance without disrupting current operational workflows.