Provo Airport Flight Information Display System (FIDS) RFP

Provo City, Utah, through Provo Airport (PVU), is soliciting proposals for procurement, implementation, and ongoing support of a Flight Information Display System (FIDS) for the terminal, with proposals due August 11, 2026 and a pre-proposal meeting on July 28, 2026 at 10:00 a.m. (virtual attendance available via Microsoft Teams link).

The scope is a turnkey FIDS solution supporting current five-gate operations and planned expansion to ten gates by Summer 2029, including integration with two inbound baggage claim carousels, one outbound baggage makeup area, and potential future Customs and Border Protection checkpoint infrastructure. The system must be cloud-hosted with 99.9% monthly uptime availability, multi-factor authentication, role-based access controls, and API/webhook integration capabilities. Hardware must support commercial-grade displays with HDMI inputs and wired ethernet connectivity. Deliverables include software, configuration, testing, training, documentation, and ongoing technical support.

Evaluation is weighted as technical approach and system functionality (25%), integration capabilities (20%), vendor experience and references (10%), implementation schedule and scalability (20%), and cost and overall value (25%). Vendors must demonstrate deployment experience at U.S. commercial service airports, provide at least three references from airports of comparable size or growth profile, and demonstrate financial and organizational stability. Proposals must not exceed 20 pages and include executive summary, company background, proposed solution, technical architecture, implementation and expansion plan, training and support plan, itemized cost, assumptions and exceptions, and references.

Contractors must carry $3 million general liability per occurrence, $3 million professional liability (Technology Errors & Omissions) for three years post-completion, and workers' compensation insurance. All contractors must verify participation in a federally approved immigration status verification system and comply with Utah state procurement regulations. Questions are due August 5, 2026 at 10:00 a.m. Vendor selection is anticipated August 19, 2026, with contract award August 24, 2026. No contract value is specified.