Pet Insurance (No-Cost to Agency)

Sacramento County is soliciting proposals through RFP #2025-PURB RFP-0066 for a No-Cost Pet Insurance program to provide comprehensive coverage for animals adopted from the County's Animal Care Services. The procurement seeks a pet insurance provider to cover approximately 1,000 dogs and 3,500 cats with a comprehensive insurance plan that includes illness and accident coverage, wellness, and preventive care services such as annual exams, vaccinations, flea/tick and heartworm prevention, routine bloodwork, and dental cleanings. Proposers must design a seamless, automated enrollment process at the point of adoption with minimal County staff involvement, offering a base coverage term of 30-90 days at no cost with optional continued coverage for adopters. The proposal must include dedicated customer support, adopter education materials, and marketing collateral meeting County accessibility and language standards. Submissions are due electronically through OpenGov Procurement by October 2, 2025, at 2:00 pm, with proposals limited to 5 pages and requiring specific certification and compliance documentation. An optional revenue sharing model allows proposers to offer 1-10% of yearly insurance policy costs back to the County.

The RFP does not explicitly outline specific set-aside designations or restrictions on responding organizations. The procurement appears open to qualified pet insurance providers capable of meeting the comprehensive service requirements. While no incumbent vendors are mentioned, the proposed contract includes a draft service agreement template that provides a framework for professional services with standard provisions for compensation, insurance, indemnification, and legal compliance. The contract is structured as a no-cost program to the agency, with potential revenue generation through optional continued coverage purchased by adopters and a potential revenue sharing mechanism. The proprietary information agreement indicates that confidential information submitted during the procurement process will be carefully protected, with the County retaining rights to manage potential public records requests. Although no specific budget range is detailed, the program aims to cover insurance for approximately 4,500 animals, suggesting a potentially significant service contract with substantial administrative and financial considerations.