Performance Management Professional Services

The County of Orange Health Care Agency is seeking Performance Management Professional Services through a Request for Proposal (RFP) released on November 14, 2024, with proposal submissions due by January 10, 2025, at 4:00 pm. The procurement targets qualified firms to develop a comprehensive performance management system, including technical assistance, coaching, and training. Key deliverables include establishing performance metrics, developing new or revised practices and processes, creating implementation budgeting strategies, and designing monitoring and evaluation mechanisms. The evaluation process will assess proposals across five primary criteria: Respondent Experience and Qualifications (40%), Services/Scope of Proposal (25%), Work Plan/Performance Objectives (25%), Staffing (5%), and Proposed Cost (5%). Respondents must demonstrate expertise in strategic planning, performance management, change management, and process improvement, with a specific focus on public sector experience. The tentative contract start date is June 1, 2025, with the contract duration to be determined during negotiations.

The RFP includes preferences for Local Small Businesses (OCLSB) and Disabled Veteran Business Enterprises (DVBE), with an additional 5% scoring boost for certified businesses. The contract will be structured as a firm fixed-fee arrangement, with the total contract amount currently marked as to be determined (TBD). No price increases will be considered during the contract term, and the contractor must guarantee prices equal to or less than those quoted to other government entities. The project encompasses jurisdictions including Orange County and San Diego City, targeting public health sector improvements. While specific budget ranges are not explicitly detailed, the procurement suggests a comprehensive engagement focusing on organizational performance enhancement. The successful contractor will be expected to collaborate closely with the Health Care Agency to conduct research, assess current performance management practices, and implement a robust system for measuring and evaluating organizational performance.