People's Law Library Website Hosting, Maintenance & Support Services

The Maryland Administrative Office of the Courts (AOC) is seeking proposals for hosting, maintenance, and support services for the People's Law Library (PLL) website, which currently operates on Drupal 11. The procurement seeks a comprehensive web hosting solution with enterprise-grade servers, website maintenance including security updates and accessibility compliance, and support services with specified response time requirements. The website, launched in 1996 and managed by the State Law Library since 2007, serves as a critical legal information and self-help resource, experiencing approximately 8,500 daily sessions and 12,000 page views. Offerors must demonstrate a minimum of three years' experience in Drupal hosting, development, and design expertise, with technical factors weighted more heavily than price in the evaluation process. The contract will be awarded on a fixed-price basis, with a base term beginning February 1, 2026, and the AOC retaining the option to exercise four one-year renewals. Proposals must be submitted exclusively through the Maryland Judiciary Procurement Portal, with the proposal due date set for December 19, 2025. The pricing proposal must include monthly hosting and maintenance fees, two hours of monthly site development services, a blended hourly consulting rate for additional development, and any implementation fees.

The solicitation does not establish specific Minority Business Enterprise (MBE) or Virginia Small Business Enterprise (VSBE) participation goals. Contractors must maintain comprehensive insurance coverage, including Commercial General Liability ($1,000,000 minimum), Worker's Compensation ($500,000 per accident), Cyber Liability & Data Breach Insurance ($500,000 per occurrence), and Professional Liability/Errors & Omissions ($1,000,000 per occurrence). The current website infrastructure utilizes Apache, MySQL 5.7.44, PHP 8.3.25, and Cloudflare as a content delivery network with Solr search functionality, requiring potential vendors to demonstrate compatibility and seamless integration capabilities. The site currently uses less than 300 GB of disk space with average monthly bandwidth usage under 30 GB. While specific budget ranges are not explicitly stated, the contract structure includes a base year and four option years, with pricing to be submitted for monthly hosting, maintenance, consulting services, and a one-time implementation fee. Contractors must also comply with Maryland's legal requirements, including election contribution reporting for contracts exceeding $200,000 and maintaining good standing with state tax and regulatory authorities.