Patient canteen software/POS system for DMH-DBH facilites

The Missouri Office of Administration - Information Technology Services Division (OA-ITSD) has issued an Invitation for Bid (IFB #300318817606) for a Patient Canteen Software/Point of Sale (POS) System for the Department of Mental Health (DMH) facilities. The procurement seeks comprehensive POS systems for multiple locations, specifically three systems for the Fulton Psychiatric Rehabilitation Center, one system for the St. Louis Psychiatric Rehabilitation Center, and one system for the Center for Behavioral Medicine. The required deliverables include complete hardware and software components, on-site training for up to 12 persons, and a multi-year maintenance and support service contract. The solicitation requires vendors to provide detailed specifications for each system component, including brand and model information, and to submit responses that cover initial implementation and five potential renewal periods of annual maintenance. The bid period runs from January 4, 2017, to February 3, 2017, with bids due by 8:00 PM GMT on the final date. Vendors may submit responses either electronically through the MissouriBUYS system or as hard copy submissions to the ITSD office in Jefferson City. Payment terms are set at Net 45 days with Free On Board Destination delivery terms.

The IFB does not indicate any specific set-aside designations or restrictions on vendor participation, suggesting the solicitation is open to all qualified vendors. No incumbent vendor information is provided in the documentation, and there are no explicit requirements for minority-owned, women-owned, or disadvantaged business enterprise participation. The solicitation does not disclose an estimated total contract value or specific budget range for the POS systems and associated services. While the documentation includes line items for system implementation and maintenance, the quantities are listed as "0", which appears to be a placeholder. The contract structure includes an initial term with options for up to five additional one-year renewal periods for maintenance and support services. Vendors are expected to provide comprehensive pricing for hardware, software, training, and ongoing support across all specified DMH facility locations. The absence of a stated contract value suggests that pricing will be a key evaluation criterion for potential awards.