Oracle support renewals

The New Hampshire Department of Administrative Services Division of Procurement and Support Services is seeking bids for Oracle Technical Support Renewals, targeting specific Oracle product support services including Oracle Advanced Security, Oracle Database Enterprise Edition, Oracle Diagnostics Pack, and Oracle Tuning Pack for Merrimack County and Concord City. This Request for Bid (RFB) requires vendors to provide comprehensive technical support renewals with specific delivery requirements, mandating complete delivery within 30 days after purchase order receipt. The bid responses are due by August 14, 2024, at 10:15 AM Eastern Time, with vendors required to submit comprehensive pricing that includes all associated costs and prohibits additional surcharges. Evaluation criteria will focus on meeting stated technical specifications and providing the lowest total cost, with the State reserving the right to reject any or all bids. The procurement process allows for potential additions or deletions to the contract scope, ensuring flexibility for the State's technological needs.

The contract appears to be a non-exclusive agreement, allowing the State to retain multiple contractors for similar services. While no specific set-aside designations or disadvantaged enterprise requirements are explicitly mentioned in the documentation, standard state procurement protocols likely apply. The bid does not indicate information about incumbent vendors or existing technological infrastructure requiring integration. Payment terms are structured as net 30 days following invoice receipt, delivery, inspection, and acceptance of services. Though specific budget ranges are not disclosed in the available documentation, the procurement is focused on renewing critical Oracle software support services, suggesting a potentially significant technological investment for the State of New Hampshire's information technology infrastructure.