Operations and maintenance of the florida women, infant and children (WIC) information system and EB

The Florida Department of Health (Department), through its Bureau of WIC Program Services, is seeking qualified Respondents to competitively negotiate a contract for the operation and maintenance of the Florida WIC Information System and EBT (FL-WiSE) data system. The ITN requires the selected vendor to maintain and modify the FL-WiSE source code and data, provide technical support, and implement innovative solutions to improve client satisfaction and service efficiency. Key deliverables include developing mobile-friendly public-facing applications, creating structured datamarts and web services, and enabling remote WIC services. Respondents must submit technical replies by February 5, 2024, and the Department intends to award a single contract with a five-year term, subject to renewal. The ITN outlines mandatory requirements, technical response criteria, the evaluation and negotiation process, and special terms and conditions.

The ITN does not specify any set-aside designations or restrictions on the types of organizations that can respond. The incumbent provider is not identified, and the ITN does not provide details on pricing, funding requirements, or budget ranges. However, the Department states it is interested in value-added services that would benefit or complement the required services, and reserves the right to award to multiple Respondents or make no award, as determined to be in the best interest of the state.