On Call Towing Services Carmel Police Department

The City of Carmel Police Department in Hamilton County, Indiana is seeking sealed quotes for On-Call Towing Services through an e-Procurement Portal, with proposals due by 9:00 am on Wednesday, August 20, 2025. The procurement is a Request for Quotes (RFQ) for wrecker service companies to provide comprehensive 24/7 towing services on a rotational basis, including light, medium, and heavy-duty vehicle towing, emergency roadside assistance, recovery services, vehicle storage, and hazmat response capabilities. Qualified vendors must provide services within Carmel city limits with specific response time requirements: 20 minutes for emergency situations and 30 minutes for non-emergency scenarios. Contractors must maintain proper licensing, insurance, and certifications, operate an enclosed storage yard with a minimum 15-vehicle capacity, and provide detailed documentation and reporting. Evaluation criteria will focus on the lowest responsive and responsible quoter, with the initial contract term set for one year and potential for up to two additional one-year renewal periods by mutual agreement.

The solicitation appears open to all qualified towing service providers without specific set-aside designations for disadvantaged enterprises. Contractors must complete several mandatory compliance requirements, including registering as vendors, providing E-Verify documentation, and submitting non-collusion affidavits. The comprehensive pricing structure includes over 130 line items covering various towing and service fees, ranging from basic towing and storage charges to specialized equipment hourly rates for different vehicle types, including electric vehicles. While a specific budget range is not explicitly stated, the City will provide towing services to police responders at no cost, with reimbursement to be sought from involved parties' insurance companies. Successful contractors will be placed on a rotation list with specific performance standards, and the contract includes provisions for potential suspension or removal for non-compliance with established service requirements.