Offsite Secure Printing

The Arizona Department of Public Safety (AZDPS) is seeking competitive proposals for an off-site secure printing contract (Solicitation No. BPM005734) to provide comprehensive credential card design, production, and fulfillment services. The procurement covers the production of four primary credential types: Concealed Weapons Permit (CWP) cards, Certificate of Firearms Proficiency (CFP) cards, Fingerprint Clearance Cards (FCC), and Security Guard/Private Investigator (SG/PI) identification cards. Current annual production volumes include approximately 90,000 CWP and CFP certificates, 200,000 fingerprint clearance cards, and 30,000 SG/PI identification cards, with anticipated potential annual increases up to 20 percent. The selected vendor must establish a Central Card Production Facility with a backup facility, pass an Arizona Mandatory Control Baseline Prerequisite Assessment, and comply with NIST security controls. Proposals must be submitted electronically through the Arizona Procurement Portal by November 14, 2023, at 5:00 PM MST, with the contract requiring full operational capability within 180 days of award. Evaluation criteria will prioritize the offeror's experience and capacity, followed by proposed approach, and finally cost proposal, with mandatory requirements including AZRamp certification and StateRAMP NIST Moderate Impact Authorization within specified timeframes.

The solicitation does not specify explicit set-aside designations for disadvantaged enterprises. All offerors must meet stringent security requirements, including background checks for personnel with administrative access, bi-annual security training, and third-party security assessments. The contract will be a firm-fixed-price agreement with no adjustments for cost overruns, structured for an initial twelve-month term with potential extensions up to a maximum of five years. Compensation includes pass-through postage fees and includes liquidated damages provisions for system outages and mailing failures. While specific award values are not explicitly stated, the pricing attachment indicates unit pricing for different credential types, suggesting a potentially significant contract value given the annual production volumes of approximately 320,000 credentials. The State reserves the right to award to one or multiple suppliers and will require successful contractors to provide comprehensive reporting on manufacturing, production, mailing, and corrective actions, with a minimum six-year warranty on credentials against failure.