Occupational Physical Therapy Services

The City of Phoenix is seeking a five-year contract for Occupational Physical Therapy Services through RFP PS-26-0006, targeting comprehensive physical therapy support for municipal employees. The procurement will serve over 16,000 city workers, with the contractor required to provide services at a minimum of 35 locations throughout the Phoenix Metropolitan area in Maricopa County. Services must include immediate electronic patient status reporting, scheduling initial evaluations within one business day, and maintaining a network of licensed therapists with extended service hours from Monday through Saturday, including evening availability. Evaluation criteria will be weighted across qualifications, experience, method of approach, and fee schedule, with a total possible score of 1,000 points, wherein the fee schedule accounts for 350 points (35% of total score). Key deadlines include a non-mandatory pre-offer conference on September 8, 2025, at 10:00am, written inquiries due by September 15, 2025, and the proposal response deadline set for October 1, 2025, at 2:00 pm. Proposers must demonstrate at least five years of experience administering occupational physical therapy services and submit comprehensive documentation including references, performance bonding, and detailed narrative proposals.

The City has structured this procurement to encourage broad participation while maintaining strict performance standards. While specific set-aside designations are not explicitly detailed, the RFP implies a commitment to diverse vendor participation through its comprehensive evaluation process. Historically, the city has spent approximately $11.5 million on physical therapy services for workers' compensation over the past three years (2022-2024), suggesting a substantial potential contract value. The contractor will be subject to performance guarantee deductions, such as $200 reductions for missed electronic transmission deadlines and additional discounts for excessive wait times or delayed utilization reviews. Insurance requirements are comprehensive, including commercial general liability, automobile liability, workers' compensation, professional liability, and network security and privacy liability. The contract includes a "Most Favored Nations" clause, allowing the City to receive more favorable pricing if the contractor offers similar terms to another client with a comparable employee pool. The City reserves the right to reject any proposals and select the offer providing the most advantageous terms, with the contract potentially commencing on or about July 1, 2026, subject to City Council approval.