North Terminal Complex (NTC) Concessions - Package 5

The Greater Orlando Aviation Authority (GOAA) is seeking competitive proposals for the North Terminal Complex (NTC) Concessions - Package 5, a retail concession opportunity at Orlando International Airport. The procurement involves operating approximately 9,818 square feet of retail space across five units located in Airside 1 and Landside areas, including a News and Gift Shop, Newsstand, Specialty Retail, and Multi-Brand Retail spaces. Proposers must provide innovative, visually appealing retail concepts that exceed traveler expectations and reflect Central Florida's unique character, with specific product requirements and restrictions on certain merchandise. The contract term is 10 years, with a pre-solicitation meeting scheduled for June 27, 2024, and proposals due by September 5, 2024. Evaluation criteria include demonstrated experience (15 points), customer service (10 points), concept quality (20 points), concession improvements (20 points), ACDBE participation (10 points), and financial return (25 points). Proposers must make a minimum capital investment of $500 per square foot for concession improvements and develop concepts that emphasize sustainability, local products, and traveler essentials.

The solicitation includes a 20% Airport Concessions Disadvantaged Business Enterprise (ACDBE) participation goal, with specific requirements for promoting diversity and opportunities for small businesses. The initial Minimum Annual Concession Fee is set at $3,860,000, with proposers required to submit a percentage of gross receipts of 19% or higher. Concessionaires must provide contactless payment options, use compostable packaging, and incorporate recyclable materials and environmentally-friendly practices. The airport provides detailed design guidelines that emphasize creating spaces inspired by Central Florida's ecosystem, including specific requirements for storefronts, finishes, lighting, and overall aesthetic. While no incumbent vendors are specifically identified, historical sales data from previous fiscal years shows potential revenue ranging from $1,397,845 in FY 2021 to $3,947,162 in FY 2023, indicating a robust market potential for the selected concessionaires. The successful proposer will be expected to transform their assigned retail spaces into engaging destinations that capture the spirit of Central Florida and enhance the overall passenger experience at Orlando International Airport.