NTC_PACKAGE_5_CONCESSIONS_-_CONCEPT_DESCRIPTIONS.pdf

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Attached to
North Terminal Complex (NTC) Concessions - Package 5
Solicitation number
25-105-RFP
Issued by
Orange County, Orlando City, Florida

About this file

The document is a Request for Proposals (RFP) for Concessions Opportunities issued by the Greater Orlando Aviation Authority for the North Terminal Complex (NTC) Package 5 at Orlando International Airport. The solicitation covers approximately 9,818 square feet of leasable retail space across five retail units located in Airside 1 and Landside areas, including a News and Gift Shop, Newsstand, Specialty Retail, and Multi-Brand Retail spaces. The contract term is 10 years, with a Minimum Annual Concession Fee of $3,860,000 and an ACDBE (Airport Concessions Disadvantaged Business Enterprise) Participation Goal of 20.0 percent.

The concession units have specific product requirements, with restrictions on items like alcoholic beverages, gum, popcorn, and theme park merchandise. The Authority emphasizes sustainability, requiring contactless payment options, compostable packaging, recyclable bags, and encouraging the use of organic, locally-sourced, and environmentally-friendly products. Proposers must provide concepts that meet or exceed the detailed descriptions, focusing on travel essentials, health and beauty products, accessories, local products, and branded merchandise. The solicitation seeks innovative retail concepts that enhance the airport's visitor experience and align with the Aviation Authority's goals of economic growth and sustainability.

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Orlando International Airport NTC Package 5 Concessions Concept Descriptions

Required Specifications

All retail locations must provide the following required customer service elements and abide by all sustainability requirements implemented by the Authority:

• Contactless payment options, including the implementation of technology to offer non-printed/paperless receipts

• High quality product offerings

• Good product value to customers

• Compostable consumer-facing packaging (pre-packaged items are excluded from this requirement, but Concessionaires should make a good faith effort to source sustainable products in environmentally-friendly packaging)

• All customer bags should be made from recyclable or compostable materials and able to be recycled or composted

The Greater Orlando Aviation Authority is committed to the City’s sustainability goals to enhance quality of life and wellbeing, generate diverse economic growth, and create equitable access to resources and services for the entire Orlando community and visitors to the Orlando International Airport. In this effort, non-compostable, single-use serviceware, including plastic bags, plastic straws, and polystyrene (Styrofoam) items are prohibited. All single-use serviceware, including but not limited to bags, utensils, to-go containers, straws, and cups must be 100 percent compostable.

Voluntary Specifications

Proposers are encouraged to incorporate the following voluntary food service elements into their operations to the greatest extent possible:

• Organic agricultural products from the Florida region

• Organic or all-natural meat from animals treated humanely and without added hormones or antibiotics

• rBST-free cheese, milk, yogurt, and butter

• Cage-free, antibiotic-free eggs

• Sustainable seafood

• Fairly traded organic coffee

• Products free of hydrogenated oils

• Products free of artificial colors, flavors, and additives

• Un-bleached paper products

• Compostable, bio-resin bottles, paper boxes, or aluminum cans for bottled water

• Low or non-phosphate detergents

• Agricultural products that have not been genetically modified.

Proposers should consider the Authority’s desire for meaningful locally, regionally, and nationally recognized brands in the purchase of food service and retail products and supplies.

Restrictions

In addition to the non-permitted items in each unit, please note the following restrictions:

• Gum and popcorn may not be sold or offered in any concession.

• Landside retail stores may not sell theme park merchandise. Theme park merchandise may be sold in airside newsstands or news and gift stores over 500 square feet. Theme park merchandise must be limited to not more than five percent of the store area (for news and gift stores, the five percent should be counted against the newsstand portion of the store). No theme park merchandise may be sold in gift shops or the gift shop portion of news and gift stores.

Concept and Package Descriptions

The following concept descriptions include the minimum requirements that a successful Proposer must provide in each location.

The concession opportunities being offered through this RFP are for NTC Package 5 Concessions.

Proposers should provide concepts that meet or exceed the proposed descriptions as provided in this RFP. Deviations from these concepts will not be accepted. Proposers should consider the Authority’s desire for meaningful local, regional, and national brands when selecting concepts to propose for each location. Proposers should acknowledge the Florida State liquor laws and confirm that the proposed concepts and menus comply with those laws.

NTC Package 5 Concession Opportunities The concessions included in NTC Package 5 are located Landside and in Airside 1. There are approximately 9,818 square feet of leasable retail space included in this opportunity.

NTC Package 5 Concessions Lease Term: 10 years Minimum Annual Concession Fee: $3,860,000 ACDBE Participation Goal: 20.0 percent

Unit Airport Zone Sq. Ft. Concept Description

AS1-C-1 AS1 3,452

News and Gift Shop: Products should include travel essentials; health and beauty products; newspapers, magazines, and books; travel and business accessories; tech retail under $50; quality games and activity sets; single-serving packaged snacks and candy; and cold, bottled non-alcoholic beverages, such as water, juice, and soft drinks. At least 800 square feet of the unit should be dedicated to gifts, including locally-made products, stationery and desktop accessories, home décor;

locally-made accessories and personal care items; and ornate collectibles. The gift shop portion of this unit should not include locally-themed souvenirs.

Non-Permitted Items: alcoholic beverages; gum; popcorn; vending machines

AS1-C-2 AS1 435

Newsstand. Merchandise should include health and beauty products; newspapers, magazines, and limited paperback books;

travel and business accessories (any tech products sold must be priced under $50); single-serving packaged snacks and candy;

other key travel essentials; and cold, bottled non-alcoholic beverages, such as water, juice, and soft drinks.

Non-Permitted Items: alcoholic beverages; pre-packaged and made-to-order food items; gum; popcorn; vending machines

AS1-S-1 AS1 643

Specialty Retail – Open Concept: Branded specialty retail concept, offering products that could include accessories, personal care items, apparel, stationery, local products, or other specialty retail products. All creative specialty retail concepts are welcome.

Non-Permitted Items: made-to-order food and beverage items, alcoholic beverages; typical newsstand merchandise; gum; popcorn;

tech retail; vending machines; locally-themed souvenirs.

LSA-C-1 LSA 1,716

Newsstand. Merchandise should include health and beauty products; newspapers and magazines; travel and business accessories; tech retail under $50; single-serving packaged snacks and candy; other key travel essentials; and cold, bottled non-alcoholic beverages, such as water, juice, and soft drinks.

Non-Permitted Items: alcoholic beverages; gum; popcorn; pre-packaged and made-to-order food items; vending machines; locally-themed merchandise; books

LSA-S-5 LSA 3,572

Multi-Brand Retail. Unit should include a variety of products from several different local and/or national brands. This unit may be set up as a “store within a store.” Products could include, but not be limited to, men’s and women’s apparel, accessories, gifts, local products, personal care and cosmetic items, and specialty local food items.

Non-Permitted Items: pre-packaged and made-to-order food and beverage items (except containers of quality, locally made confections); alcoholic beverages; popcorn; gum; locally-themed merchandise; tech retail; typical newsstand items; vending machines;

books

Required Specifications
Voluntary Specifications
Restrictions
Concept and Package Descriptions
NTC Package 5 Concession Opportunities

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