NOO 164125 Allergen Awareness Online Training and Certification Site

The Commonwealth of Massachusetts Department of Public Health is seeking up to eight vendors to provide an Allergen Awareness Online Training and Certification Site. The selected vendor(s) will be responsible for developing and delivering an online training video on serving customers with food allergies and celiac disease-related food intolerance to food service employees throughout the state. The vendor(s) must have the capacity to provide the video training sessions statewide and share electronic data with the Department, including learner information. The agreement is anticipated to have an initial duration of up to 5 years with an option to renew for an additional 5 years. The vendor(s) will be allowed to charge a reasonable fee not exceeding $10 per individual who views the training video, and no Commonwealth funds will be expended for this agreement. Bidders must demonstrate experience in online training and learning management, ability to collect and communicate information effectively, and knowledge of training for the retail food industry. Additionally, the vendor(s) must agree to provide the online training to state and local food regulatory officials free-of-charge and commit to sharing electronic data with the Commonwealth.

The procurement does not have any set-aside designations or restrictions on the types of organizations that can respond. The current incumbent vendor is the Massachusetts Restaurant Association, which has been an approved vendor for the past 5 years, but the Department is not exercising the option to renew existing contracts, and all vendors must re-submit a bid to be an approved vendor for this opportunity. The available award value or budget range is not specified in the provided information.